
Mall Manager
6 days ago
Oversees daily mall operations, tenant relations, financial performance, and marketing to maximize mall profitability and patronization. Key responsibilities include leasing spaces to tenants, managing staff, developing promotional activities, preparing financial reports, and ensuring a safe and appealing environment for customers. Core Responsibilities
- Operations & Maintenance: Ensures the mall operates efficiently, is safe and secure, and maintains its physical value.
- Tenant Management: Finds, screens, and leases retail spaces to appropriate tenants and resolves tenant complaints.
- Financial Oversight: Prepares financial reports, manages the budget, and aims to maximize shareholder returns.
- Marketing & Promotions: Develops and implements marketing campaigns and promotional activities to attract customers.
- Staff Management: Manages and directs mall staff, ensuring they perform their daily tasks effectively.
- Customer Service: Works to provide an excellent customer experience to encourage repeat patronage.
Key Skills Needed
- Leadership: To guide and motivate staff and manage various stakeholders.
- Problem-Solving: To handle complaints, conflicts, and other operational challenges.
- Communication: To effectively communicate with tenants, staff, and management.
- Financial Acumen: To manage budgets, analyze reports, and achieve financial goals.
- Strategic Thinking: To develop plans for mall enhancement, tenant mix, and marketing.
Job Type: Full-time
Work Location: In person
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