Engineer I Technical Support Quote and Order Management Marine Solutions
1 day ago
Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Engineer I, Technical Support Quote and Order Management Marine Solutions, you will provide technical support to marine industry customers by answering general technical inquiries and escalations, preparing technical proposals, technically and commercially reviewing orders, and administering orders into the system. You will also provide timely responses to general customer inquiries and efficiently manage and fulfill customers' orders to generate clean invoices for efficient accounts receivable handling.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines
In This Role, Your Responsibilities Will Be:
- Enter quote details, recommended product model codes, and miscellaneous items (documents and services) in the system and check for completeness of commercial requirements for Tier 0 orders.
- Validate and calculate pricing using offline pricing tools.
- Check and extract customer-specific information from business systems.
- Provide product lead times based on system data.
- Review configuration datasheets and validate them against customer requirements.
- Validate and check customer-provided model codes for correctness and applicability based on customer specifications and current product offerings.
- Coordinate with factory personnel, inside sales, and customer support teams to monitor the status of RFQs, orders, buyouts, shipment holds, shipment status, and inspections.
Who You Are:
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality reports. You are a proactive self-starter and highly innovative in approaching problem-solving. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.
For This Role, You Will Need:
- Bachelor's degree in Chemical Engineering, Mechanical Engineering, Instrumentation and Control Engineering, or related courses.
- Proficiency in Microsoft Office applications.
- Proficiency in English communication skills.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
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