Engineer I Technical Support Order Engineering
4 days ago
Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Engineer I, Technical Support Order Engineering, you will be responsible for validating orders for accuracy and completeness of the information and assisting the technical sales and engineering teams in the evaluation of special construction and bill of material requests. You will evaluate basic engineering specifications, compare the application with industry standards, and raise to whom it should be directed.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines
In This Role, Your Responsibilities Will Be:
- Identify customer documentation requirements and specifications and review customer data and documentation requirements against factory standards.
- Enter data, orders, and items into business systems.
- Submit requests for product model setups.
- Advance requests for model creation to the appropriate support group.
- Escalate model configuration issues to the product configuration solutions team.
- Participate in projects related to quality improvement, such as Think Customer, Quality Management System, Perfect Execution, etc.
Who You Are:
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You are proactive and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and work with people at any level.
For This Role, You Will Need:
- Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Electronics and Communications Engineering, Instrumentation Process Control, or related courses.
- Proficiency in Materials Selection and Understanding.
- Basic knowledge of Office 365 applications.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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