Engineer I Technical Support Quote and Order Management Marine Solutions
1 week ago
Full-time
LocationLocation not specified in the provided text.
Overall Role PurposePerforms network and administrative duties on behalf of the Service Centre in order to process material (both inbound and outbound) and provide network and shipment information often within tight time-frames.
AccountabilitiesInternal Customers:
- Carry out any administrative task that is required for the Service Centre
- Assist in ensuring operational practices and procedures are carried out effectively
- Carry out any task that is required by his or her superiors from time to time
External Stakeholders:
Sub-contractor
- Work with sub-contractors ensuring all activities are being carried out timely and meet service standards
- Offer administrative and operational supports to Service Centre operations
All Operations Staff
- Work with other team-mates to perform and complete day to day activities
Network Duties
- Process inbound material upon arrival
- Ensure the material is available to couriers and that non-delivery material is secured according to the Security policy and procedures
- Process outbound material according to the latest processes and procedures
- Capture information and make it available to the Network — information required for a shipment, piece or handling unit at the service centre according to standard procedures
Administration Duties
- Keep the process area clean and ready for the next process cycle
- Ensure all relevant equipment is operating and take corrective actions where equipment fails; be proactive in maintaining standards
- Expand knowledge of other roles within Operations to carry out these functions through rotational shifts
Minimum Qualifications
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- Proficiency in using computers and various software applications
- Ability to work in a fast-paced environment and handle multiple tasks
- Prior experience in a logistics, warehouse, or operations role is preferred
- Ability to work collaboratively in a team environment
- With non-pro or pro Driver's License; can drive Manual & Automatic Transmission
- Experience with customer service or in a similar operational role can be advantageous
Note: This rewrite retains the original information while presenting it in a structured, compliant format with allowed HTML tags. It removes extraneous boilerplate and non-essential content and focuses on responsibilities and qualifications.
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