Team Lead

7 days ago

Manila, National Capital Region, Philippines Bernales & Associates Full time ₱900,000 - ₱1,200,000 per year

The
Team Leader
is responsible for supervising and coordinating the daily activities of their team to ensure efficient operations, high productivity, and quality outcomes. This role involves guiding team members, monitoring performance, and supporting the implementation of processes and initiatives that align with organizational goals. The Team Leader works closely with management to ensure team objectives are met while maintaining compliance with company policies and industry standards. A key part of this role is fostering a positive, collaborative environment that promotes continuous improvement and professional growth within the team.

Qualifications

  • Must be a college graduate.
  • Experience in collections, local BPO, or related fields, as well as managing people is a plus.
  • Strong verbal and written communication skills.
  • Proficient computer skills.
  • Ability to work under pressure.
  • Strong planning, organizational, and task management skills.

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