Fraud Investigation Analyst

1 week ago


Pasig, National Capital Region, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per year

Fraud Investigation Analyst | TaskUs Ortigas

As a first line of defense, this agent position supports the client organization in assessing transaction-level risk types that include fraud, money laundering, terrorist financing, and other general payment concerns.

Frontline agents triage, evaluate, and escalate system-generated monitoring alerts from downloadable reports to the client team for further consideration using their experience and qualifications, detailed below.

This individual should be able to review various alerts for a multitude of "programs" and apply critical thinking skills to make informed decisions related to alert escalation. In addition to client-provided criteria, agents must be familiar with basic research techniques using publicly available and proprietary data holdings as part of alert evaluation.

This role will handle a blended account, mostly non-voice. Candidates are still expected to take in calls and have excellent communication skills.

Qualifications

● 1-3 years of experience supporting payments industry clients in topics such as financial fraud and anti-money laundering investigations

● Ability to follow written procedures and apply critical thinking to resolve issues.

● Ability to improve written processes to improve overall team performance

● Possess strong investigation skills, curious or inquisitive nature.

● Examine escalated alerts and conduct investigations to identify various risk typologies.

● Effectively communicates risk levels, recommendations, and seeks to resolve issues, regardless of complexity.

● Identify emerging trends and communicate feedback and guidance to the client team.

● Provide regular updates on investigation metrics.

● Must be adaptable and flexible, demonstrating the ability to work with processes and information changes

● Ability to read financial transaction logs and communicate a narrative of events.

● Savvy with research tools and techniques for publicly available and proprietary datasets.

Visit our Onsite Recruitment Hub at 14F Robinsons Cyber Omega, Pearl Dr., Ortigas, Pasig (near Richmonde Hotel) from 9am to 4pm, Mondays to Fridays. Bring 2 valid ID's


  • Fraud Investigator

    12 hours ago


    Pasig, National Capital Region, Philippines CARE Full time ₱2,000,000 - ₱2,500,000 per year

    CARE recognizes that fraud and corruption are prevalent issues, have harmful effects on employees, the organization, and society, and threaten our vision. CARE does not tolerate fraud or corruption by staff or related third parties, including its agents, consultants, vendors, partners, or counterparts. The allegations of fraud and corruption must be...

  • Fraud Analyst

    6 days ago


    Pasig, National Capital Region, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per year

    Fraud Analyst with 30K Sign-On Bonus | TaskUs OrtigasGrab this limited-time offer, apply onsite or virtually & get a 30K Sign On Bonus when you join the Financial Technology campaign under selected LOBs*As a first line of defense, this agent position supports the client organization in assessing transaction-level risk types that include fraud, money...


  • Pasig, National Capital Region, Philippines PL Products Full time ₱800,000 - ₱1,200,000 per year

    DUTIES AND RESPONSIBILITIESYou are the first line of defense/gate keeper of Veritas Pay against money laundering and terrorist financingMust be able to perform Customer Due DiligenceMust conduct Enhance Due Diligence and underwritingMonitor transactions and activities on a day-to-day basis to assess if merchant transaction/s have any signs of fraudulent...

  • Risk Analyst

    6 days ago


    Pasig, National Capital Region, Philippines Modulus Labs Inc. Full time $90,000 - $120,000 per year

    Modulus Labs is foreign VC-funded and trusted by the world's largest financial ecosystems, we deliver the foundational systems that secure and process transactions around the globe. Join us and help shape the critical infrastructure that financial institutions depend on to move money and scale commerce. We move fast, build lean, and scale with intention. If...

  • Japanese Bilingual

    6 days ago


    Pasig, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    About the role Talent Outsourcing Channel Solutions' is seeking a talented Japanese Bilingual - Fraud analyst experience - Customer service to join our dynamic team based in Pasig City Metro Manila. This is a full-time position that offers competitive compensation and benefits.What you'll be doingServe as a key point of contact for customers, providing...


  • Pasig, National Capital Region, Philippines Security Bank Corporation Full time ₱300,000 - ₱600,000 per year

    The RoleAs anOperations Specialist, you will act as universal operations support of the branches, and head office units but within the assigned unit.Performs duties as Test Functional Analyst during the assignment and will work as Change Management Analyst during the implementation and roll-out of the MV Tellering in branches and head office units.As Test...

  • Claims Analyst

    4 days ago


    Pasig, National Capital Region, Philippines Fortune General Insurance Corporation Full time ₱70,000 - ₱120,000 per year

    The Claims Analyst is responsible for processing motor claims. The qualified applicant will review documents received from the claimant or intermediary to ensure their accuracy, evaluate each assigned claim, and conduct investigations when necessary.Qualifications:Graduate of any 4-year courseWith at least 1 year of experience in claims processingHas an...

  • Audit Head

    1 week ago


    Pasig, National Capital Region, Philippines Cha Tuk Chak PH Full time ₱1,500,000 - ₱3,000,000 per year

    RiskBased Audit Planning – map enterprise risks, craft annual audit universe, and secure Board approval.Field & Franchise Audits – lead or shadow surprise cash counts, recipe/portion tests, and brand standards scorecards.POS/Data Analytics Oversight – own independent POS extracts; publish weekly void/discount/refund dashboards.Issue Remediation &...

  • Audit Manager

    6 days ago


    Pasig, National Capital Region, Philippines Cha Tuk Chak PH Full time ₱900,000 - ₱1,200,000 per year

    RiskBased Audit Planning – map enterprise risks, craft annual audit universe, and secure Board approval.Field & Franchise Audits – lead or shadow surprise cash counts, recipe/portion tests, and brand standards scorecards.POS/Data Analytics Oversight – own independent POS extracts; publish weekly void/discount/refund dashboards.Issue Remediation &...


  • Pasig, National Capital Region, Philippines 77GSI Full time ₱900,000 - ₱1,200,000 per year

    Position Title:Technical Operations AnalystLocation:Ortigas/MakatiWork Setup: 100% onsite, morning shiftJob Description:Provide 3rd line support to incidents/problems escalated by Level 2 support.Perform code level investigation/troubleshoot of incidents and problems and implement code changes in a highly technical environment.Driving to get the root cause...