Mall Operations Supervisor

Key Responsibilities:

1. Operations Management

Directs and manages the day-to-day operational concerns of the major mall or community mall including building administration, safety and security, facilities management, equipment maintenance, health and sanitation, tenant relations and community relations.

Monitors and ensures the compliance of Business Permits, Licenses and Government Requirements of the mall and the different store format within the area of responsibility.

1. Tenant Relations

Provides tenants/exhibitors with prompt and efficient support services related to tenant daily operations, maintenance and security and other tenant related matters.

Ensures tenant's compliance of the Mall House rules and sends out notice to tenant for violations and offenses

Retrieve accounts receivable from tenants and submit collection report.

1. Technical Analysis

Conducts studies and implements vehicular and pedestrian traffic flow plans in collaboration with concerned department for safety and order and to generate customer traffic.

Ensure that facilities and equipment in the commercial center are working at full capacity

1. Mall Administration

Facilitate/administer efficient manpower posting in the mall

Conduct performance review of service provides

1. Financial/Budget Management

Formulates projection of mall operations budget

Recommends and implement ways and means for effective cost savings and cost management to mall operations.

1. Customer and Community Relations

Coordinates with and maintains harmonious relationship with tenants, mall customers, local government units and civic organizations

Coordinates with government agencies to ensure compliance to building and fire safety, garbage disposal regulations, public safety, and other government regulations.

Qualifications:

• Education: Engineering (preferably Electrical and/or Mechanical)
• With at least 3 years of experience in the same field with at least 2 years of supervisory experience
• Technical Competencies: Engineering, Tenant Relations, Negotiation Skills, Marketing Communications, Events Management, Customer Relations, Market Research, Business Development, Basic Accounting

Job Types: Full-time, Permanent

Application Question(s):

• Write down your salary expectation.

Experience:

• Tenant relations: 3 years (Required)

Work Location: In person