Admin Supervisor

This role is responsible for overseeing daily administrative operations, supporting store and head office requirements, ensuring smooth workflow, and supervising admin staff.

• Supervise the daily administrative operations and ensure alignment with store and corporate guidelines.
• Manage and review documentation such as inventory reports, sales summaries, payroll support, HR-related files, and vendor communications.
• Coordinate with different departments for timely submission and processing of requirements.
• Oversee office supplies, store supplies, and assets to support retail operations.
• Assist in the preparation of budget monitoring, expense reports, and store compliance reports.
• Conduct orientation/training for admin staff and ensure proper implementation of SOPs.
• Support recruitment, scheduling, and performance monitoring of admin personnel.
• Maintain accurate records, filing systems, and confidential information.
• Handle customer concerns referred to admin and escalate issues as needed.

• Bachelor's Degree in Business Administration, Management, or equivalent.
• At least 2–3 years of administrative experience, preferably in the retail industry.
• Experience in supervising staff is an advantage.
• Strong organizational and multitasking skills.
• Proficient in MS Office (Excel, Word, PowerPoint) and Google Workspace.
• Excellent communication and interpersonal skills.
• Knowledgeable in retail operations, store documentation, and compliance.