Digital Associate
24 hours ago
We are looking for a motivated and career-driven individual who has experience working in a call center (American or Australian account) and is now ready to transition into a day-shift digital marketing and coordination role.
This position is ideal for someone with excellent time management and customer service skills, a strong initiative to learn, and a desire to grow in the digital space.
Key Responsibilities
- Coordinate the creation of digital content across various platforms.
- Manage and optimize paid and organic campaigns to ensure KPI targets are met.
- Manage end-to-end digital projects as assigned.
- Establish and maintain the client's web presence to boost brand awareness.
- Maintain a strong and consistent online company voice through social media.
- Liaise with Marketing, Sales, and Product Development teams to ensure brand consistency.
- Suggest and implement tactics to increase productivity and profitability.
- Stay up to date with the latest digital media trends and developments.
- Provide exceptional customer service and support.
- Collaborate with team members to ensure smooth workflow and efficient service delivery.
Qualifications
- 1-2 years of experience in a call center environment (American or Australian account preferred).
- Strong time management and customer service skills.
- Willing to be trained, with initiative and drive to learn more.
- Excellent written and verbal communication skills.
- Excellent organizational and time-management abilities.
- Experience using content management systems (CMS) is an advantage.
- Passionate about digital marketing and open to a career shift in this field.
ShoreXtra Perks
- Free barista-style coffee
- Free parking and jeepney services
- Highly engaged team
- Unlimited potential for growth
- Challenging role with great learning opportunities
- Fun and family-oriented working environment
- Bronze-level referral bonus
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