General Manager
2 days ago
Job Description
The employee is responsible in performing the following duties and responsibilities:
Overseeing Day-to-Day Operations:
o Manage the daily operations of the company, including
1. Upkeep of the showroom and making sure that the VM's are regularly
updating the displays in the selling area
2. To confirm all transactions done by the purchasing and logistics team
are complete and accounted for, and processes are in place and
being followed correctly from ordering all the way to delivery and
installation
3. Regularly conduct an audit of work being done by the Project
Managers, if any concerns and feedback from the clients are noted
and addressed accordingly
4. Consult with the Sales team and Sales Manager on pipeline, after
sales service, collections, and concerns with HQ, Back Office
personnel, and Project Managers.
o Delegate responsibilities to qualified employees and enforce organizational
policies, procedures, standards, and cultural values
o Identify opportunities to increase revenue by improving existing processes,
finding new revenue streams or expanding the customer base.
Sales and Marketing
o Accompany agents on Site meetings
o Handle customer concerns in support of agents
o Visit site installations
o Update pipeline and make sure sales reports are submitted on time
o Conduct regular consultations with Oppein Manila HQ on the current status
of orders, shipment, marketing campaigns, trainings, and other programs
being implemented by HQ. Also aligning with them on our current programs
so HQ can provide the necessary support
o Build and sustain strong relationships with Architects and Designers,
Customers, and business partners to foster collaboration and support
business growth.
o Work with the Marketing team to come up with events and activities
involving A&Ds
Finance:
o Manage budgets and allocate resources effectively to support daily
operations,
o Review billings, ARs, APs, including sales reports, to evaluate the
company's financial standing
Developing and Implementing Strategies:
o Create and execute strategies that support the long-term growth and
expansion of the business by working closely with A&Ds and looking for
partnership opportunities.
o Incorporate the use of ERPs and technology into the daily operations
Monitoring Market and Industry Trends:
o Stay informed about market developments and industry trends to identify
new business opportunities, anticipate challenges, and adapt strategies
accordingly.
o Attend events and conventions to gain more information on competitors and
their products and use the data to propose changes or improvements to our
operations.
Maintaining Relationships:
o Build and sustain strong relationships with Architects and Designers,
Customers, and business partners to foster collaboration and support
business growth.
o Work with the Marketing team to come up with events and activities
involving A&Ds
QUALIFICATIONS:
1. Bachelor's Degree in Interior Design, Architecture, Business Administration, and Operations Management
2. Background in Cabinets, wardrobes, Kitchen is a must
3. Proven track record in a managerial role
4. Strong decision-making ability
5. Excellent communication, collaboration, and delegation skills
6. Ability to motivate and lead employees, and hold them accountable
7. Strong working knowledge of operational procedures
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