Cluster Operations

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Join JLL Philippines and drive operational excellence across our Visayas commercial real estate portfolio

The Cluster Operations & Maintenance Performance Specialist (Visayas) is a specialized facility maintenance manager responsible for overseeing the maintenance, repair, and operational efficiency of commercial real estate properties across the Visayas region. This role ensures that buildings and facilities operate safely, efficiently, and in compliance with all regulatory requirements while maintaining high standards of client satisfaction.

Operations & Maintenance Management

• Oversee day-to-day maintenance, repair, and operational activities across Visayas commercial properties
• Develop and implement preventive maintenance programs to optimize building performance
• Coordinate emergency repairs and ensure minimal disruption to building operations
• Monitor and analyze facility performance metrics to identify improvement opportunities

Compliance & Safety

• Ensure all properties comply with local regulations, building codes, and safety standards
• Conduct regular safety inspections and implement corrective actions as needed
• Maintain compliance with environmental regulations and sustainability initiatives
• Oversee contractor safety protocols and regulatory adherence

Client & Stakeholder Management

• Maintain high standards of client satisfaction through proactive communication and service delivery
• Collaborate with property management teams to address tenant concerns and requests
• Build and maintain relationships with local contractors, vendors, and service providers
• Provide regular performance reports to senior management and clients

Performance Optimization

• Monitor building systems performance and implement efficiency improvements
• Analyze maintenance costs and develop budget-conscious operational strategies
• Drive continuous improvement initiatives across the Visayas property cluster
• Support sustainability and energy efficiency programs

Team Leadership

• Lead and coordinate maintenance teams and contractors across multiple properties
• Provide technical guidance and training to maintenance staff
• Ensure proper documentation of all maintenance activities and compliance records

• Experience: 5-7 years in facility management or building maintenance with experience managing multiple commercial properties
• Education: Bachelor's degree in Engineering, Facility Management, or related technical field
• Technical Skills: Strong knowledge of building systems (HVAC, electrical, plumbing), local regulations, and maintenance management software
• Leadership: Proven team management abilities, excellent communication skills, and strong client relationship management experience
• Location: Must be based in Cebu with ability to travel across assigned properties in the Visayas region

Why Join JLL?

At JLL Philippines, you'll be part of a global leader shaping the future of real estate. We offer competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact across Visayas' commercial real estate landscape.

Ready to drive operational excellence in Visayas? Apply today and help us deliver exceptional facility management services.

Location:

On-site –Cebu, Philippines, Makati, Philippines

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

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