Data Entry Associate

Job Description
TITLE: Data Entry Associate FLSA CODE: Non-Exempt

DEPARTMENT: Operations EEO JOB CATEGORY: Administrative Support Workers

REPORTS TO: Supervisor or Manager SOC CODE:

Summary
The Data Entry Associate is responsible for gathering, preparing and entering alphabetic and numeric data from various source documents into the assigned computer systems for storage, processing and data management purposes. This position can support different departments within the business unit.

Minimum Required Qualifications
Education and/or Experience

High school diploma or equivalent required. A minimum of six months related experience; or equivalent

combination of training and experience preferred. Experience in a medical office preferred.

Certificates, Licenses, Registrations

No specific requirements.

Essential Job Functions

• Gather, organize and prepare source documents for data entry into the appropriate system database.
• Review data for discrepancies, missing pages or information and resolves discrepancies or return incomplete documents to the team leader for resolution.
• Enter both alphabetic and numeric data from source documents into the assigned system database.
• Pull information from various websites to verify and validate case information.
• Ensure data entered matches the original source documents. Review for accuracy and correct any data entry errors or duplications.
• Follow outlined data program security practices and procedures at all times.
• Secure information by completing database backup daily.
• Perform other various clerical duties such as sorting, filing, emailing and proofreading as required.
• Maintain confidentiality of all personal and financial information at all times and in accordance with HIPAA regulations.
• Perform other duties as assigned.

Qualifications
ESSENTIAL COMPETENCIES

• Must possess knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.

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Job Description

• Must have a full understanding of HIPAA regulations and compliance.
• Must be a qualified typist with a minimum of 40 W.P.M.
• Ability to follow instructions and respond to managements ' directions accurately.
• Must demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

Language/Communication Skills

• Ability to read, analyze and interpret common correspondence, medical records and/or legal documents.
• Ability to write clearly and informatively and edit own work for appropriate spelling and grammar.
• Ability to respond appropriately and professionally to common inquiries or complaints from customers, physicians, management, and/or members of the business community.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position generally consists of:

• Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.
• Ability to operate a computer up to 4 hours at a time.
• Ability to travel to different floors of the office or other locations.
• Ability to move throughout the office.
• Occasionally lifting and/or carrying up to 20 lbs.
• Occasionally pushing/pulling up to 20 lbs.
• Occasionally subject to bending, squatting or twisting.

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Job Description
WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extended hours are occasionally required beyond the regular eight (8) hour work day.
• The noise level in the work environment is usually moderate.

DISCLAIMER

This Job Description is not an exhaustive list of all functions employees may be required to perform in the described role, and additional functions may be required. This Job Description is applicable to the above position with ExamWorks and/or any of its affiliates (collectively referred to as " ExamWorks " ). ExamWorks reserves the right to revise this Job Description at any time with or without notice to employees. Employment with ExamWorks is at-will, and nothing in this Job Description changes that at-wil l status. Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of this position, unless such accommodations would cause an undue hardship to ExamWorks.

ACKNOWLEDGMENT OF RECEIPT AND ACCEPTANCE OF DATA ENTRY ASSOCIATE JOB DESCRIPTION

I have received a copy of the Job Description and have read it (or had it read to me) and I understand and accept the responsibilities as outlined above. By signing below I acknowledge that I am able to perform the essential functions as outlined with or without reasonable accommodation. I understand that this job description is an outline of my duties and may not cover all duties and responsibilities of the job. I also understand my job duties and responsibilities may change, and if so I will be required to perform such additional duties and responsibilities. Should I have any questions or require further clarification of these expectations, it is solely my responsibility to discuss them with Management or a member of the Human Resource Team.

I further understand that at any time changes to these duties may be required according to business needs.

Employee Date

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