Account Management Specialist
3 days ago
We are looking for a results-driven Account Management Specialist (Account Executive) to join our growing team in Makati. The ideal candidate has a passion for relationship management, customer satisfaction, and business development, ensuring that every client partnership grows stronger over time.
Key Responsibilities
- Manage client relationship management efforts by building and maintaining long-term partnerships with clients.
- Serve as the primary point of contact for clients, ensuring effective communication and consistent customer satisfaction.
- Handle client inquiries, provide proactive solutions, and identify new business development opportunities within existing accounts.
- Bridge communication between clients and internal teams to guarantee seamless service delivery and issue resolution.
- Apply strong account management strategies to enhance customer relationship management and retention.
- Track interactions and opportunities using CRM tools to ensure transparency and data-driven follow-ups.
- Contribute to the company's growth by developing upselling and cross-selling strategies through effective relationship management.
Qualifications
- Bachelor's/College Degree in Business Management, Marketing, or related field.
- At least 1 year of experience in account management, client relationship management, or business development, preferably within the security or service industry.
- Proven record of maintaining high customer satisfaction and achieving account growth targets.
- Excellent interpersonal, negotiation, and presentation skills.
- Proficient in CRM tools and digital communication platforms.
- Organized, detail-oriented, and results-focused with strong leadership and decision-making skills.
- Must be willing to work in Makati City.
What We Offer
- Government-mandated benefits.
- Yearly performance-based salary increase.
- HMO coverage upon regularization.
- Autonomy and full management support in your account executive role.
- Opportunities for continuous training and professional development within a trusted name in the security industry.
Job Type: Full-time
Pay: Php23, Php33,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Application Question(s):
- What is your expected salary range for this role? Feel free to include any benefits or compensation you're looking for. (Required)
- Reason for exploring opportunity? (Required)
- Availability to start (required)
Experience:
- Account Management: 1 year (Preferred)
Location:
- Makati (Preferred)
Work Location: In person
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