ServiceNow Developers

2 days ago


Manila, National Capital Region, Philippines QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH Full time ₱900,000 - ₱1,200,000 per year

Your responsibilities for this role may include, but are not limited to:

  • Expertise in multiple ServiceNow Applications
  • ITSM (Incident, Problem, Request, Change), Employee Centre, Virtual Agent

  • HR Service Delivery

  • ServiceNow CMDB configuration
  • Workflow / Flow Designer Configuration
  • Integrations and IntegrationHub

  • Employee Center Configuration

  • Data loads / transform maps

  • Deployment via update sets and unit testing
  • Delivery of technical documentation
  • ServiceNow Architecture
  • MID server implementation and configuration experience
  • Scripting (JavaScript/REST)

  • Contributing to the continuous improvement of development processes and methodologies

  • SDLC and associated methodologies followed
  • Issues resolved or escalated in a timely manner in alignment with SLA
  • Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
  • Ensure customer impacts are assessed and addressed in the design and delivery of solutions
  • Proactively build and maintain strong and effective working relationships with key stakeholders
  • Analyse business requirements, design and implement solutions
  • Complete impact analysis, determine test coverage requirements
  • Ensure appropriate support to the end users during UAT and Postproduction Testing.
  • Perform implementation, handover and support activities as required

You will need to be able to display you have the following qualifications and experience:

  • Experience with Yokohama / Zurich is preferred, must be a qualified ServiceNow System Admin and hold at least one Implementation or Application Developer Certification
  • Broad knowledge of software development life cycle processes
  • Relational database and SQL development experience
  • Knowledge of Agile methodology
  • Knowledge of any of the following would be beneficial: IT Operations Management, Security Operations, Integrated Risk Management or Software Asset Management Pro


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