quality assurance team leader

5 days ago

Kalawaan Metro Manila, Philippines PH Global Jet Express Full time ₱250,000 - ₱500,000 per year

QA TL aims to prevent operational errors by ensuring that the SOPs are strictly implemented in order to prevent misoperations or problematic parcels. He/she is concerned with the proactive procedural process of J&T Operations (both internal and external). Anticipates periods of problem occurrence and proposes plans to address those, one of which, is through monitoring of Delivery Center (DC) and Branches' CCTV.

QUALIFICATIONS

1.At least 2nd year college or graduate of any 2-year program

2.With at least 2 years related experience preferred.

KNOWLEDGE, SKILLS, & ABILITIES

1.Willing to be trained

2.Can prepare reports.

3.Can work with a team with minimum amount of supervision.

4.Has the ability to multi-task as needed.

5.Driven to attain continuous improvement.

6.With keen attention to details.

7.Ability to make decisions on matters involving immediate problem solving within his/her area of control.

DUTIES AND RESPONSIBILITIES

1.Responsible & ensures that the cleanliness of the work area/branches, both inside and outside are properly maintained.

2.Inspects and ensures that all equipment are properly functioning, maintained, and all supplies are properly controlled and kept, in collaboration with fixed asset staff.

3.In-charge of accepting, counting, and safekeeping COD remittances from Sprinters.

4.Inspects the CCTV every day to ensure that it is online and perfectly working.

5.Must be present during processing of damaged and headless parcels. The opening of parcels must be under CCTV monitoring.

6.Inspects pick-up package and pick-up scan until arrival to DC.

7.Inspects arriving packages, arriving scan, pick-up scan, and assign each courier to do the delivery, in collaboration with the admin.

8.Double checks that the schedule of operation's truck is being followed.

9.Inspects all packages to be sorted for delivery or Return-to-Sender (RTS).

10.Double checks and sort all pending deliveries for the next day priority delivery.

11.Gives specific instructions to Sprinter who will do re-delivery.

12.Duties may be supplemented or otherwise revised by J&T Express at its sole discretion.

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