Customer Service Representative – Healthcare Account| CDO
4 days ago
We are seeking dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will serve as the first point of contact for clients, addressing inquiries, providing accurate information, and resolving issues with professionalism. You will play a vital role in maintaining customer satisfaction and supporting company goals.
Key Responsibilities:
- Respond to customer inquiries via phone or email.
- Provide accurate information and effective solutions.
- Record and update customer interactions in the system.
- Maintain professionalism and ensure a positive client experience.
- Achieve individual and team performance metrics.
Qualifications:
- Senior High School graduate (K-12) or at least 2 years in college.
- Strong English communication skills, both oral and written.
- Basic computer literacy and typing proficiency.
- Ability to work in shifting schedules and dynamic environments.
- Fresh graduates and career shifters are encouraged to apply.
- Customer service or BPO experience is an advantage but not required.
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