Call Center Agent

1 day ago

Cebu City, Central Visayas, Philippines Work Avenue And Business Solutions Incorporated Full time ₱15,000 - ₱20,000 per year

Call Center Agent
No Experience Required | Entry-Level Welcome

Qualifications:

  • At least a High School Graduate (Old Curriculum) or Senior High School Graduate

  • Excellent communication skills in English (verbal and written)

  • Willing to work on-site (WOSA)

  • Amenable to shifting schedules, including night shifts, weekends, and holidays

  • No call center/BPO experience required – fresh graduates are welcome to apply

  • Must be computer literate and able to navigate basic systems

Job Responsibilities:

  • Answer inbound calls and respond to customer inquiries

  • Provide accurate information about products or services

  • Assist with billing concerns, troubleshooting, or general support

  • Handle customer complaints in a calm and professional manner

  • Document call details and follow up as necessary

  • Adhere to quality standards and company protocols

What We Offer:

  • Paid training for all new hires

  • Competitive entry-level salary

  • Performance-based incentives and bonuses

  • Career growth and internal promotion opportunities

  • Government-mandated benefits

  • Supportive and inclusive work environment

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