Power Platform Specialist

The Power Platform Specialist will be part of the Treasury Modernization team under Treasury Operations and will participate in the design, development, maintenance, and optimization of Treasury Operations applications/tools.  The role requires a strong background in Access, Excel, VBA programming, Power Platform Tools, and Alteryx.  The ability to dissect and enhance existing databases and Power Apps applications is critical to this role.

This role requires strong problem-solving skills, software development experience, and should be able to learn production processes quickly, work in a fast-paced team-driven environment and communicate well with Business Units and other stakeholders.

Position Responsibilities:

Reporting directly to the Treasury Manager of Project Delivery & Enablement Team (GBS), the Treasury Modernization Specialist is primarily accountable for:

• Recognizing areas within the business for process improvement and business transformation through data analysis, process mapping, and stakeholder engagement where citizen development can be applied to improve processes or solve problems.

• Generates new and unique ideas, approaches and solutions to problems and opportunities.  Openly questions traditional assumptions.

• Collaborate closely with business stakeholders to develop, validate, and prioritize enhancements and change requests.

• Advise on process improvements strategies and work directly with developers and business partners to implement and deploy solution to BAU.

• Demonstrates strength at evaluating feasibility or practicality of ideas and options, assesses risks and trade-offs; makes informed and timely decisions.

• Developing and implementing new processes and systems that align with the organization's goals and objectives.

• Proactively interact and communicate with internal and external stakeholders (Operations, IT, Business units, COEs) and build productive working relationships with key business partners.

• Lead effective sessions to brainstorm solutions, documenting potential options and most optimal solutions.

• Effective verbal and written communication for both technical and non-technical stakeholders / audience.

• Leverage data analytics tools such as Alteryx and Power BI to define and analyze operational problems, identify risks, and recommend options based on data-driven assessments.

• Improve business processes by utilizing low-code and no-code tools such as Power Apps, Power Automate and Copilot.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course

• At least 3-5 years working experience in developing solutions using data analytics tools such as Alteryx, PowerBI, PowerApps and Automate and other related software. Experience in Dataverse or Copilot is a plus.

• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to work on a night shift schedule

• Proficiency with BI technologies and tools.

• Proficiency with low-code and no-code tools.

• Experience in data modeling and normalization.

• Strong understanding of relational databases like MS SQL and Oracle.

• Familiarity with ETL (Extract, Transform, Load) processes.

Preferred Qualifications:

• Experience with relational database structures and methodologies.

• Experience in Process Re-engineering & Change Management

• Experience in End user Training

• Experience delivering complex projects involving system implementation and business process re-engineering / automation

• Strong attention to detail with the ability to understand end-to-end processes

• Able to effectively articulate complex problems and concepts in an easy-to-understand way

• Strong communication and presentation skills, ability to influence stakeholders and drive decision making

• Capacity for constant learning, remaining open to change and continuous improvement

• Able and willing to step into tasks outside of his/her role if and when needed

• Good business judgment with the ability to juggle changing priorities to meet obligations

• Comfortable with ambiguity; able to establish course of action in environment of conflicting priorities

• Project a positive high-energy attitude and establish harmonious working relationships with team members, internal and external stakeholders

• Flexibility to accommodate global schedules working with people in multiple locations and time-zones

• Programming / Coding skills (e.g., C#, VB Script, .NET / .NET Core, SQL, SAS) as definite assets

When you join our team:

•  We'll empower you to learn and grow the career you want.
•  We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
•  As part of our global team, we'll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement