Distribution Account Receivable Senior Specialist

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit

About FWD Life Philippines 

FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1) and New Business Annual Premium Equivalent(2), respectively.

For more information, please visit  

1 > Statistics > Life > 2022 > Based on Paid-Up Capital

2 > Statistics > Life > 2022 > Based on New Business Annual Premium Equivalent

Accounts Receivable Management

• Monitor and follow up on long-outstanding receivables from distribution partners.
• Coordinate with internal teams and external stakeholders to resolve discrepancies and ensure timely collections.
• Maintain accurate AR ledgers and documentation.

Loan Setup and Processing

• Assist in the setup of compensation-related loans, ensuring proper documentation and system entries.
• Support the release of loans in accordance with approved guidelines and processes.

Reporting and Reconciliation

• Prepare regular reports on AR status, loan balances, and collection performance.
• Reconcile AR accounts and ensure alignment with financial records.

Process Improvement and Compliance

• Contribute to the development and implementation of AR and loan-related policies and procedures.
• Ensure compliance with company standards and audit requirements.

Cross-functional Collaboration

• Work closely with Finance, Agency Channel, and other relevant departments to support compensation operations.
• Provide support for ad hoc projects and initiatives as assigned.

Validate and process compensation, ensure payout obligations are delivered accurately and on timely basis This will include but not limited to following:

• Agency Weekly Commission and Overrides, Monthly and Annual Bonuses and Allowances and/or
• Banca Service Fee, Variable Pay, Direct Incentive and Overrides and/or
• Other channels related payouts (Affiliates, Affinity, insurance Broker & General Agency) or as contracted by the company.

Perform accounting support function related and involving compensation which will include but not limited to issuance of reports, statistics, audit review and other documents to comply with regulatory requirements.

Review, conduct and implement process improvement that will ensure efficiency and cost-effectiveness of any existing processes related to Compensation across channels. This includes establishment of Service Level Agreements and revision of any existing guidelines.

Gathers, interprets, and uses complex data to develop actionable steps that will improve processes and optimize results. Utilize data to address sales concerns, client needs and analyses it look for areas for improvement.

Perform or conduct compensation related training for stakeholders as needed and help provide solutions on compensation related inquiries.

Education & Experience:

Bachelor's degree in accounting, Finance, Business Administration, or related field.

At least 3-5 years of relevant professional experience in accounts receivable, insurance compensation or financial operations. Preferably with experience working with Auditing Firm

Preferably completed ALMI or FLMI

Practical experience with variety of software application (Advanced Excel, Power BI)

Preferably know SQL language

With knowledge on Agile methodology, experience in using JIRA as platform for User Acceptance Testing (UAT)

Preferably with experience in agency management administration, project evaluation, expense modelling and analytics.

Attention to detail and excellent diagnostic skills.

Effective communication and interpersonal skills.

Privacy Notice

Your privacy is a priority for FWD.  The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.

FWD has partnered with Talocity Instasolutions Private Limited ("Talocity") to manage the initial filtering of candidate's profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform.  The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.

When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process.  Shortlisted candidates will then be contacted by FWD for the face-to-face interview.