RCI: Learning and Development Assistant

Job Objective / Purpose
As a Talent Development Associate, you'll be at the heart of building learning and culture at Reliance United. This role blends training operations, compliance, and employee engagement—perfect for someone who is detail-oriented, people-focused, and excited to grow in the L&D space. You'll support both the behind-the-scenes logistics that keep programs running smoothly and the front-facing activities that bring our AIRE values (Accountability, Integrity, Respect, and Excellence) to life.

This role will be hired under Reliance Care, Inc. (RCI) - a subsidiary of Unilab.

Background And Qualifications

• Bachelor's degree in Psychology, HR, Education, or related field.
• Preferably with 1–2 years of HR, training, or related experience, though fresh graduates are welcome to apply.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and comfort using MS Teams and OneDrive.
• Intermediate Excel skills (formulas, formatting, data analysis).
• Strong communication, organization, and collaboration skills.
• Familiarity with onboarding and adult learning principles.
• Customer-focused mindset and ability to balance multiple deadlines.
• Values-driven: lives out Accountability, Integrity, Respect, and Excellence (AIRE).

Duties And Responsibilities

• Data, Reporting & Compliance

• Maintain accurate training and employee development databases, ensuring compliance with service obligations and mandatory trainings.

• Track orientation, training attendance, and feedback; generate timely reports and insights to support improvements.

• Support audit, clearance, and compliance requirements linked to learning and development.

• Training Support & Delivery

• Assist in needs assessment, preparation of learning materials, and co-facilitation of sessions.

• Handle logistics: scheduling, enrollment, invites, MS Teams/OneDrive coordination, and post-training follow-up.

• Ensure smooth onboarding experiences by supporting New Employee Orientation (NEO).

• Engagement & Culture Initiatives

• Support employee engagement activities such as monthly birthday celebrations, internal communications, and culture events.

• Participate in and help execute culture-building projects, including the AIRE Values Immersion Campaign and HR-wide engagement efforts.

• Process Ownership & Improvement

• Take ownership of recurring processes (approvals, evaluations, finance documentation).

• Recommend and implement workflow improvements to reduce manual work and enhance efficiency.
• Stay updated on L&D and culture engagement trends, bringing fresh ideas to the team.

Work Conditions

• Employment type: Project-based for 3 months
• Onsite work setup; Assigned in Greenfield District, Mandaluyong City
• Work Schedule: Mondays-Fridays, 8:00AM - 5:00PM

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