Customer Care Representative

6 days ago

Manila, National Capital Region, Philippines Sapient Global Services Full time ₱17,000 - ₱25,000 per year

Still stuck in a job or situation that doesn't challenge or reward you?

Maybe it's time to make a move, and we're making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative / Hotel Reservation Account Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What's stopping you?

What Your Day Looks Like:

  • Handle customer concerns through voice and/or non-voice channels.
  • Resolve concerns with empathy and efficiency
  • Process orders, returns, and account updates with accuracy.
  • Work with a supportive team that wants you to succeed
  • Hit key performance targets in customer satisfaction and efficiency.

What We're Looking For:

  • High school graduates (old curriculum), ALS passers, fresh grads welcome
  • 6 Months of BPO experience needed
  • Good communication and problem-solving skills.
  • Willing to work onsite in Metro Manila
  • Career shifters and experienced CSR agents are welcome.

What You Get:

  • Salary up to 25K + Monthly Commissions
  • Career growth for consistent performers
  • HMO coverage for you + 2 dependents starting Day 1
  • Pioneer accounts (including easy, non-voice roles)
  • Incentives, signing bonuses, and premium perks
  • Shifting schedules — Day, Mid, or Night shifts
  • Life Insurance & Retirement Plan for qualified hires
  • Free coffee & biscuits (yes, we care about the little things)

Why Sapient?

You weren't made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don't wait for "perfect" applicants — we build them. You bring the attitude — we'll handle the training. Apply Now

Job Types: Full-time, Permanent

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person

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