Billing Customer Support Specialist

5 hours ago

Quezon City, National Capital Region, Philippines Hirestaff Full time $24,000 - $60,000 per year

About Us:

is a leading global talent acquisition and staffing solutions provider, specializing in connecting businesses with top-tier professionals across various industries. We pride ourselves on our deep industry expertise, cutting-edge technology, and personalized approach to recruitment. At , we're committed to building long-lasting relationships with both clients and candidates, ensuring the perfect match for every role. We foster a collaborative and supportive work environment where our team members are empowered to excel and make a real impact in the world of talent acquisition.

About the Role:

We are looking for a
Billing Customer Support Specialist
with hands-on experience in U.S. healthcare billing and patient support. This is a full-time remote role for candidates
based in the Philippines
, with a monthly compensation of
$500
.

The selected candidate will work night shifts aligned with
U.S. Central Time (9 AM – 6 PM CST)
.

The ideal candidate will be responsible for making patient collection calls, verifying insurance benefits, and providing exceptional support for patient billing inquiries. Strong communication skills, professionalism, and prior experience in healthcare billing are essential.

Key Responsibilities:

  • Conduct outbound calls to patients regarding outstanding balances and payment arrangements.
  • Provide excellent customer service by addressing patient billing questions and concerns.
  • Verify insurance benefits and eligibility for healthcare services.
  • Accurately update patient accounts and maintain detailed documentation.
  • Assist the billing team in resolving discrepancies and gathering required information.
  • Maintain compliance with HIPAA guidelines and protect all patient information.
  • Prepare basic reports and coordinate with team leads as needed.

Requirements:

  • Must be
    based in the Philippines
    (remote role).
  • Availability to work
    9 AM – 6 PM CST
    .
  • Minimum 1 year of experience in U.S. medical billing, revenue cycle management, benefit verification, or patient collections.
  • Strong customer service and communication skills, especially over the phone.
  • Ability to manage sensitive conversations professionally and empathetically.
  • Proficiency with EMRs, billing platforms, MS Excel, Google Sheets, and basic reporting tools.
  • Strong attention to detail, problem-solving skills, and reliability.

  • Billing Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines BCM One Full time ₱300,000 - ₱600,000 per year

    Position OverviewJoin our growing team at BCM One, a global leader in telecommunications, as a Billing Support Specialist. The Billing Support Specialist will play a crucial role in the end-to-end invoice processing for our Channel Partners. Your responsibilities will include working with team members to facilitate seamless bill processing, ensuring proper...

  • Billing Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines BCM One Full time ₱250,000 - ₱500,000 per year

    Position Overview:Join our growing team at BCM One, a global leader in telecommunications, as a Billing Support Specialist. The Billing Support Specialist will play a crucial role in the end-to-end invoice processing for our Channel Partners. Your responsibilities will include working with team members to facilitate seamless bill processing, ensuring proper...

  • Billing and Support Specialist

    8 hours ago

    Makati City, National Capital Region, Philippines Vertaccount Inc. Full time ₱300,000 - ₱600,000 per year

    Job Responsibilities:A.     Primary Role: Billing Specialist (Performed daily, weekly, or by request)Generate and prepare reports based on requested data for administrative and client useEnsure that client and project records are kept complete, updated, and organizedPerform credit control procedures and follow up with customers on outstanding invoices as...

  • Billing Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Synagie Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Company DescriptionAbout SynagieSynagie is an eCommerce company that provides end-to-end commerce enablement solutions to businesses selling online and offline. Our mission is to simplify commerce and make it easier for brands and businesses to sell online. Established in 2014, our clients include some of the world's leading MNCs in the consumer goods sector...

  • Medical Billing Specialist

    7 hours ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time ₱30,000 - ₱60,000 per year

    Position Summary:Our client is seeking a tenacious and detail-oriented Medical Billing Specialist. The ideal candidate will have experience in mental health and/or substance abuse treatment billing, or revenue cycle management. This role is integral to ensuring accurate billing processes and effective revenue cycle management, contributing to the financial...

  • Medical Billing Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time ₱250,000 - ₱600,000 per year

    Position Summary:We are actively seeking an experienced and motivated Medical Billing Specialist to join our team. The successful candidate will play a crucial role in managing the billing process from claim submission to collection. The tasks include verification of benefits, clean claim submission, denial management, claim appeals, and resolving...

  • Billing Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Lift Off Consulting Inc. Full time ₱240,000 - ₱360,000 per year

    BILLING SPECIALISTBS ACCOUNTANCY GRADUATE OR ANY RELATED COURSEWITH AT LEAST 1-2 YRS EXPERIENCE IN BILLING/ACCOUNTINGWORK LOC: MAKATICAN START ASAPJob Type: Full-timePay: Php20, Php30,000.00 per monthWork Location: In person

  • Medical Billing Specialist AR

    2 weeks ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time ₱40,000 - ₱80,000 per year

    Position Summary:We are in search of a highly qualified and experienced Medical Billing Specialist – Accounts Receivable to join our esteemed dermatology clinic. The ideal candidate will possess a minimum of 2 years of hands-on experience in A/R management, with a profound understanding of medical billing and coding procedures. While holding a CPC...

  • Billing and Project Support Specialist

    7 hours ago

    Makati City, National Capital Region, Philippines Genfinity Full time ₱35,000 - ₱45,000 per year

    Position OverviewTheBilling and Project Support Specialistis responsible for ensuring accurate and timely client invoicing, maintaining proper documentation, and supporting project management operations. This role requires strong attention to detail, cross-departmental coordination, and adherence to company policies and client agreements.Key...

  • Billing Specialist

    8 hours ago

    Makati City, National Capital Region, Philippines inspiro Full time ₱35,000 - ₱65,000 per year

    Billing & Invoicing OperationsCredit Memo & AdjustmentsPayment & Cash ApplicationERP & Financial System TransactionsUse Microsoft Dynamics Navision, SAP Concur, and other ERP tools for:Invoice postingPO creationPre-payment applicationCustomer record updatesMaintain data accuracy, audit trails, and compliance across all financial entries.Customer & Account...