
2025-7662 Premium Operations Team Lead
4 days ago
The Premium Operations Team lead will oversee a delivery team with a focus on production levels, service level agreements, quality and process improvement. This position utilizes insurance operations and finance expertise along with LEAN principles to deliver quality service with a focus on team engagement. The role will work closely with the Team Manager to provide ongoing feedback and support problem solving.
Lead team in delivery of premium operations services including:
- Review submissions and record premium details accurately
- Perform validations and review to confirm accuracy of data recorded
- Prepare and issue documents and reports accurately, as per specifications
- Prepare payment requests for commission and return premiums
- Ensure established service level agreements are met by team
- Escalate production issues proactively to ensure quick resolution
- Identify, lead and coordinate process improvement opportunities
- Ensure Productivity/Quality Tracking is monitored and accurate
- Coordinate and implement trainings
- Create and maintain Standard Operating Procedures, as necessary
- Provide coaching and feedback to team members
- Escalate personnel issues on a timely basis
- Track capacity and resources to plan
- Enhance and promote team engagement
- Other duties as assigned
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Market Operations Lead
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Manila, National Capital Region, Philippines Local Peoples Full timeMarket Operations Lead – SingaporeAbout VyBleeVyBlee is a food-tech platform transforming how hotels deliver in-room dining. We connect premium hotel properties with curated local kitchens through a streamlined ordering system, giving guests access to quality meals while creating new revenue streams for partners.Our PurposeTo transform the global lodging...
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Operations Support Team Lead
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Manila, National Capital Region, Philippines Payfuture Full timeOverviewAs an Operations Support Team Lead at PayFuture, you will play a critical role in managing the Operations Support team, ensuring top-notch service delivery and client satisfaction. You will lead and mentor a team of Operations Support Associates while also overseeing day-to-day operations, implementing processes, and enhancing team...
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Team Lead, Launch Operations
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Manila, National Capital Region, Philippines Analyticsengineering Full timeTeam Lead, Launch Operations (Product Discovery & Promotion) page is loadedTeam Lead, Launch Operations (Product Discovery & Promotion)Apply remote type Onsite locations Manila time type Full time posted on Posted 24 Days Ago time left to apply End Date: December 31, days left to apply) job requisition id JR33124Netflix is one of the world's leading...
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2025-7707 Underwriting Assistant
4 days ago
Manila, National Capital Region, Philippines Arch Global Services Full time ₱800,000 - ₱1,200,000 per yearThe Capital Solutions Specialist is responsible for interpreting, analyzing, and processing various activities in support of Capital Solutions reinsurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.Job Responsibilities:Manage the life cycle of 'Member Sourced'...
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Card Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines Monee Full time ₱1,500,000 - ₱2,500,000 per yearJob DescriptionManage the card operations activities covering Cards Fulfillment, Inventory, Billing Processing, Fee Exceptions Handling, Reporting, etc.Develop and enforce sound Standard Operating Procedures with minimal process gaps whilst mitigating operational risk.Review Card Ops processes and ensure adherence to service level agreements and established...
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Fraud Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines Monee Full time ₱1,200,000 - ₱2,400,000 per yearJob DescriptionLead a team of agents responsible for performing in-depth investigation on suspicious activities/accounts.Lead a team of agents responsible for performing in-depth investigation on suspicious activities/accounts/cards.Prepare Fraud Investigation Reports.Liaise with victims of fraud, law enforcement agencies, and court officials when a civil or...
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Team Lead
2 weeks ago
Manila, National Capital Region, Philippines Talent Titans Pte Ltd Full timeOverviewLead the procurement activities for a designated fleet of vessels, ensuring operational efficiency through proactive oversight. Collect, organize, and maintain detailed technical data from vessels, service providers, and internal stakeholders to support smooth operations.ResponsibilitiesLead the procurement activities for a designated fleet of...
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Team Lead
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Manila, National Capital Region, Philippines Opswerks Full timeManila Business OperationsOpsWerks is a technical consulting company specializing in operational services for high tech industry. As we experience rapid growth, we are seeking a dynamic and experienced People Business Partnership (PBP) & Talent Acquisition (TA) Team Lead to join our People Operations and Development (POD) Group. Reporting directly to the PBP...
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Team Lead
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Manila, National Capital Region, Philippines Payreto Full time ₱900,000 - ₱1,200,000 per yearWhat We OfferCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition OverviewThe Team Lead (PaaS Shared) role is responsible for overseeing day-to-day team activities to ensure alignment with organizational goals and performance standards. This role provides strategic direction,...
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Team Lead
2 weeks ago
Manila, National Capital Region, Philippines VGW Full time ₱1,200,000 - ₱2,400,000 per year**Customer Service Team LeadVGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.We have an exciting opportunity to join our Customer Service Team in Manila and are currently looking for a Customer Service Team Lead to join the team.**The Customer Service Team Lead's role...