Order Processor
5 days ago
- Manage client order requirement and verify order details in coordination with Sales and Business Support and Operations Team.
- Maintain high accuracy in encoding the client information and creating agreement based on documents submitted by Sales.
- Paper and Card Order Processing - Validate documents submitted and confirm orders encoded by Sales in Corepass for Production to produce paper vouchers and cards.
- Digital Order Processing – Validate documents submitted and process Pluxee credits, Pluxee Codes and Pluxee Shop orders in Corepass.
- Review order details of fund request for Pluxee credits and Pluxee codes to be release by Finance.
- Revalidation of Expired vouchers – Prepare Reimbursement Summary and encode details to QS for cancellation.
- Process replacement of paper and digital products.
- Provide support for internal and external clients by responding to any paper and digital inquiries such as status of orders, extension of contracts, and changes in POC and others.
- Act as liaison between Sales, Finance, IT, CX and Operation to ensure that orders are created, processed, funded, released and billed correctly.
- Manage all communication within team members and ensure compliance to timeframe and guidelines.
- Ability to understand and troubleshoot order life cycle challenges and non-technical issues.
- Used sound decision-making when dispute arise in terms of order processing and escalate to Business Support and Operations Head for immediate resolution.
Qualification:
- Candidate must possess at least a College Degree (preferably Accounting or IT)
- At least 2 year experience in a process/finance related environment
- Communication Skills: Communicates clearly and effectively with colleagues
- Keen eye for details and naturally vigilant
- Exposure to internal systems is a plus (Corepass, MS Teams, etc)
- Proficient in Microsoft Office (MS Excel, Word, Power BI, Power Automate)
- Demonstrates business ethics
Job Type: Full-time
Pay: Php16, Php18,000.00 per month
Work Location: In person
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