Quality Analyst
2 weeks ago
Key Responsibilities:
Customer Quality
- Act as the customer quality interface in the plant by driving customer satisfaction initiatives.
- Spearhead the communication, implementation, and standardization of applicable customer requirements to the manufacturing shop floor and its stakeholders.
- Handles and manages customer complaints through root cause analysis, recurrence prevention, and standardization of controls.
Process Quality
- Ensures compliance, testing, and monitoring of conformance to established quality assurance processes and standards for manufacturing and production.
- Drive products and process continuous improvement through data analysis, problem solving, and flawless execution of the TEOA tools and methods, addressing customer complaints and process non-conformities.
- Provides an effective disposition/recommendation to non-conforming parts, establishes robust containment, corrective, and preventive actions in collaboration with other support groups.
- Support NPI products and process development/improvement to ensure compliance with the NPI target requirement.
- Perform MSA and correlation study of relevant inspection and measuring tools/equipment.
- Act as the Quality conscience of the customer (VOC) on the shop floor.
Policies and Procedures
- Generates Quality Inspection Plan, Control Plan, and other quality control documents, and ensures implementation on the shop floor.
- Participate in PFMEA conceptualization, generation, and review.
- Review and approve the Setup and FAAR report, and release the NCR report to establish proper control of non-conforming parts.
NPI/Product transfers
- Supports the review of DFM with cross cross-functional team.
- Support AQE/PQE on new parts reliability testing and FAA report approval.
- Develop quality inspection documents (QFC, QIP, QCQ) and ensure the training of inspectors and operators.
- Participate in PFMEA development and update as per defined landing zones in the NPI and product migration process
Qualifications:
Education, Technical Qualification & Experience
- Degree in Engineering or technical field with equivalent (process) engineering experience
- With at least 6-7 years (minimum) of working experience in the Quality department, with strong knowledge in manufacturing process and production environment (product: connector, semiconductor, electronics assemblies; process: Assembly, Molding, Stamping, Plating).
- Knowledge and application of core quality tools such as 8D, 7 QC tools, MSA, SPC, FACA, etc.
- With a good understanding of QMS standards (ISO 9001:2015, etc.).
- Strong background in problem solving, continuous improvement, process audits, and GD&T (nice to have).
Personal Attributes & Competencies
- With excellent oral communication and business correspondence writing skills (with a good command of the English language)
- Strong sense of responsibility, collaboration, and teamwork.
- A self-starter can work with minimum supervision.
WORKING CONDITIONS
- Working conditions are normal for an office environment, required to report to the office every day.
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