Technical Support Engineer

6 days ago

Mandaluyong City, National Capital Region, Philippines FINSI Full time ₱900,000 - ₱1,200,000 per year

Job Roles and Responsibilities:

Deliverables

· Assists the PMO team in creating and maintaining project dashboards, monitoring project plans, timelines and costs, and makes timely callouts.

· Coordinates project management activities with internal resources and third-party vendors related to domain specific tasks.

· Assists in the creation and maintenance of domain level and rolled up project documentation and reports

· Provides logistics and administrative support as needed

· Assists the Project Delivery team in strategizing integrated assessment of build programs

· Transforms project data to a usable report for the project delivery team

· Attends project-related meeting ceremonies and critical site activities.

· Vendor Management and Vendor Resource Tracking

· Provide timely updates and project reports as needed.

· Identifying and sorting of SOW based on region/squad/teams/vendors, etc

· Reports in the format required by Client such as but not limited to:

  1. Project Dashboards
  2. Status Reports
  3. Post activity reports
  4. Completion reports
  5. Progress reports
  6. Deviation Analysis
  7. Build Fault Ticket Closure
  8. Rolling Forecast/Build Planning

  9. PCR Monitoring

  10. TRFS/CRFS, Milestone Tracking and Handover to Ops

  11. Master Data Base Consolidation, proper gating and review of completeness of data

  12. Build Handover to Ops report

· Transforms project data to usable report

· Helps facilitate risk mitigation and issue resolution relative to budget, inventory and PR/PO.

· Consolidates and analyzes rollout and project updates to effectively monitor initiatives under his/her specific portfolio.

· Analyzes and provides summaries for portfolio performance metrics.

· Monitors end-to-end compliance of projects against established portfolio roadmap.

· Supports the Portfolio Manager in critical portfolio meetings and cadences.

· Participates in projects Post Implementation Reviews (PIR's) to determine wins, lessons learned and key improvements.

  • Portfolio Management - Understands project management principles and have basic understanding of the nine knowledge areas
  • Ensuring the E2E data quality of the project assign.

ADHOC

· Any related BAU tasks that the Project Lead/Team Lead requires

Job Qualifications:

  1. A bachelor's degree in Engineering/project management, or a similar field.
  2. A minimum of 1-year experience as a PMO analyst / similar role in the Telecommunications field.
  3. Ability to analyze a range of complex data and make decisions based on analytical findings.
  4. Strong coordination, administration abilities and keen to details
  5. Proficient in Microsoft Office & Google tools with experience in vendor/subcon management.
  6. With experience in validation, and review of complex data.
  7. Good critical thinking and problem-solving skills.
  8. Solid communication and interpersonal skills.
  9. Team Player - with experience in generating dashboards based on data on hand

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