Observability Engineer

Title: Cloud Consultant based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now

Work you will do

Deloitte's Engineering offers help to enable organization's end-to-end journey from on-premise legacy systems to the cloud, from design through deployment, and leading to the ultimate destination—a transformed organization primed for growth.

As Observability Engineer, you will:

Service Reliability, Availability, and Performance

• Champion Observability in adherence to technology strategy. Conduct a gap assessment and assist in developing a strategic uplift roadmap.
• Proactive configuration/improvement of monitoring and log analysis tools such as Dynatrace, Log Analytics, and App Insights to ensure system reliability and performance.
• User observability tools to proactively monitor, identify, and raise potential issues with the right stakeholder for RCA and resolution.  
• Identify opportunities for automating operational tasks to reduce manual intervention and improve efficiency.

Production readiness

• Proactive assessment and identification for CI/CD improvement opportunities
• Proactive assessment and identification of release artefact handover process improvement opportunities

Incident Management and Response

• Participates in root cause analysis and post-incident reviews and drives continuous improvement efforts based on findings.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Enough about us, let's talk about you

• Bachelor's degree in Software Engineering, Information Technology, or a related field
• 3–5 years of hands-on experience in Incident Management and Systems & Network Operations (Help Desk)
• Dynatrace Associate Certification (or higher) preferred
• Solid expertise in Log Analytics, Dynatrace, and Application Insights
• Strong grasp of both Cloud and On-Premises Data Center Infrastructure
• Additional Dynatrace knowledge is a definite plus
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and on a shifting schedule.
• Rewards platform – your hard work won't go unnoticed at Deloitte
• Training and development - at Deloitte we believe in investing in our best assets, the people You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance

Next Steps

Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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