
Observability Engineer
3 days ago
Description of the Role
We are seeking a skilled system reliability specialist to ensure system uptime, build world-class observability, lead incident response, and drive reliability across our platform. This role is remote and high-impact.
Key Responsibilities
The successful candidate will take ownership of monitoring, alerting, and incident management for production systems. They will design dashboards, build alerting pipelines, and use automation to reduce toil while ensuring system uptime.
The ideal candidate will work at the intersection of engineering and operations, quickly identifying issues, performing root cause analysis, and driving improvements that prevent recurrence. They are passionate about keeping systems stable, proactive in detecting anomalies, and experienced in coordinating response during critical incidents.
Requirements and Qualifications
- Bachelor's degree in Computer Science, IT, or equivalent work experience.
- 5+ years in SRE, DevOps, or IT Operations roles.
Technical Skills
- Strong hands-on experience with monitoring & logging tools (Prometheus, Grafana, OpenTelemetry).
- Skilled in scripting for automation (Python, TypeScript, or Bash).
- Experience running and improving incident response processes.
- Ability to perform root cause analysis and document learnings.
- Familiarity with distributed systems and cloud environments is a plus.
Benefits and Opportunities
- Clear communicator under pressure, especially during incident calls.
- Excellent problem-solving and troubleshooting skills.
- Team player who collaborates effectively across dev, infra, and ops.
- Comfortable with on-call rotations and handling production issues.
Above and Beyond
- Experience in high-uptime or mission-critical environments.
- Knowledge of advanced reliability engineering practices (SLOs, SLIs, error budgets).
- Familiarity with low-code automation tools for operational workflows.
- Open-source contributions to monitoring or incident tooling.
- Cloud certifications (AWS CloudWatch specialty).
We prioritize reliability and innovation, striving to create a culture of observability, incident readiness, and proactive system improvement. As a remote team member, you will work on a global stage and contribute to building a world-class platform.
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