Admin Support

Drive Efficiency in a Global Workforce Hub

Workforce solutions keep industries moving, and now you can be at the heart of it. Join a role where your skills in administration connect you to global projects in construction, mining, and engineering. Build your career locally while gaining international exposure that positions you for growth without boundaries.

What You'll Do in This Role

Be part of our client's team as an Admin Support and ensure smooth operations by managing data accuracy, supporting account processes, maintaining communication channels, and collaborating with the team to deliver outstanding results.

Role Snapshot

Employment type: Full-time

Shift: Day Shift, Weekends Off (Mon-Fri; 6 AM-3 PM PHT)

Work setup: Temporary WFH, Makati

Perks and Benefits

• Day 1 HMO coverage with free dependent
• Competitive salary package
• Temporary WFH arrangement
• Prime Makati office location (near MRT, banks, and restaurants)
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to gyms (Makati and Ortigas) with fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited employee referral incentives
• Standard government and Emapta benefits
• 15 annual leaves (10 convertible to cash)
• Fun employee engagement activities
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

What You'll Bring

• Undergraduates with relevant experience are welcome to apply
• 3-5 years of experience in accounts receivable
• Strong accounting background
• Excellent organizational and time-management skills
• Experience in generating invoices and using ticketing systems
• Proficiency in Salesforce, Xero, and MS Office (Excel, Word, Outlook)
• Flexibility to work Monday to Friday (6:00 AM-3:00 PM PHT, subject to client requirements)

Your Core Responsibilities

• Accurate data entry of invoice data
• Accurate creation of My Pay tickets
• Efficient mailbox maintenance
• Provide timely correspondence to inquiries
• Assist in completing tasks in a timely fashion
• Assist team members with workloads as required
• Manage incoming phone and mail queries
• Update records as current and accurate in the database
• Improve internal administration functions to maximize operating efficiencies
• Follow documented quality procedures and work instructions
• Participate in meetings as required
• Accomplish tasks within the timeframe provided

Account Management

• Be professional, courteous, and polite in all communications
• Raise emerging issues, concerns, or areas of opportunity that affect clients' experience and process efficiency
• Maintain a high level of quality and efficiency on all tasks by observing best practices and utilizing available tools
• Ensure attendance, participation, and cooperation during knowledge transfer sessions and other meetings
• Collaborate with the team and contribute to program success by sharing best practices and playing an active role in meetings and workshops
• Help create Work Level Instructions (WLIs) for assigned tasks
• Represent the Emapta and Protech brands in a professional manner
• Perform ad hoc tasks necessary to ensure excellent customer experience

About the Client

Our client is a leading Australian workforce solutions provider established in 2006. Specializing in technical industries such as civil construction, industrial maintenance, mining, and rail, our client is built on a foundation of quality, safety, and high performance. With over 6,000 employees and national operations, they continue to raise industry standards while creating opportunities that positively impact lives.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra