Operations Supervisor

5 hours ago

Manila, National Capital Region, Philippines Central Affirmative Company, Incorporated Full time ₱50,000 - ₱80,000 per year

Responsibilities:

  • Manage online platforms and e-commerce stores, ensuring accurate product listings, pricing, promotions, and customer engagement.
  • Execute social media strategies, schedule posts, monitor analytics, and coordinate with creative and marketing teams.
  • Coordinate with production and logistics to track inventory, schedule deliveries, and maintain smooth operations.
  • Oversee order fulfillment, refunds, returns, and customer relations, ensuring timely resolution and high satisfaction.
  • Supervise operations team performance and prepare regular reports on sales, production, and customer feedback; implement process improvements.
  • Lead the set-up and management of the future physical store, including sales, merchandising, staff training, and maintaining brand standards.

Qualifications:

  • Bachelor's degree in business administration, Marketing, Operations Management, or a related field.
  • At least 2-3 years of experience in operations, e-commerce, or retail supervision.
  • Strong knowledge of social media management, e-commerce platforms, and digital marketing.
  • Excellent organizational, coordination, and communication skills.
  • Familiar with inventory and logistics systems.
  • Creative, analytical, and capable of multitasking in a fast-paced environment.

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