
Collection Assistant
23 hours ago
We are looking for a proactive and confident Collections Assistant who will be responsible for managing and collecting payments, particularly from government clients. The ideal candidate is highly organized, persuasive, and persistent in resolving issues related to collections and documentation. He must be able to lead coordination efforts, communicate effectively with clients, and navigate complex account situations to ensure smooth collection flow.
- Conduct on-site and remote follow-ups on outstanding payments, particularly from government clients.
- Reconcile deliveries and validate against documentation (e.g., PO/SI, acknowledgment receipts).
- Monitor the status of purchase orders and sales invoices, ensuring timely collections.
- Communicate directly with clients; identify key contact persons and maintain positive relationships.
- Lead coordination efforts with internal teams and interfaces to resolve collection-related issues.
- Persuasively manage problematic accounts, applying practical solutions and persistence to resolve disputes.
- Provide regular updates and escalate uncollected accounts when necessary.
- Work closely with logistics and finance teams to ensure smooth and aligned documentation.
Qualifications:
- Can confidently ride and operate a motorcycle for field collections
- At least 2 years of experience in collections, preferably with government clients or handling problematic accounts
- Strong documentation and reconciliation skills (deliveries, POs, and invoices)
- Excellent communication and negotiation skills; knows how to engage the right contacts and push for results
- Highly organized, goal-oriented, and persistent in closing gaps in account settlements
- Comfortable working under pressure and in fast-paced work environments
Work Schedule: (Mon to Fri; 8am to 5pm; Saturday; 8:30am to 12:30nn)
Job Type: Full-time
Pay: From Php21,000.00 per month
Work Location: In person
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