New Account Opener
6 days ago
JOB SUMMARY
The Accounts Acquisition Specialist is responsible for ensuring a smooth, efficient, and positive onboarding experience for new food service customers. This role bridges sales, operations, and customer service to set up new accounts, confirm product needs, establish ordering procedures, and ensure customers are fully prepared to do business with Global Pacific. The ideal candidate is highly organized, detail-oriented, and passionate about delivering excellent customer service within the fast-paced food distribution environment.
ACCOUNTS ACTIVATION FUNCTION:
· Serve as the primary point of contact for new accounts during the onboarding process.
· Coordinate with HRI or Key Accounts Sales Representatives, Credit, Operations, and Customer Service team to set up customer accounts accurately in the system.
· Collect and verify customer information, including credit applications, delivery schedules, and product lists.
· Ensure pricing, product catalogs, and terms are properly configured for each account.
· Collaborate with sales teams to transition accounts from onboarding to regular account management.
· Support company initiatives to enhance the customer onboarding experience and streamline workflow.
PERFORMANCE INDICATORS:
- New account activation rate
- Time to first order
- Customer satisfaction (new account surveys)
- Retention rate within first 90 days
Qualifications:
Education: Associate or bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
Experience: 1–3 years in food service distribution, sales support, customer service, or account management preferred.
Skills:
Strong organizational and time-management skills
Excellent communication and interpersonal skills
Ability to multitask in a fast-paced environment
Knowledge of food service operations, products, and logistics is a plus
Key Competencies:
Customer-focused mindset with a passion for building strong relationships
Detail-oriented with a high degree of accuracy in data entry and documentation
Team-oriented, working effectively with cross-functional departments
Problem-solving and critical-thinking skills to ensure a smooth onboarding
process
Job Type: Full-time
Pay: Php22, Php30,000.00 per month
Benefits:
- Additional leave
- Company car
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid toll fees
- Paid training
- Transportation service provided
Work Location: In person
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