Senior Technical Lead

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Acquire Intelligence exists to help businesses unlock smarter ways of working. We believe that by combining the best of people, process, and automation, companies can grow faster and operate with greater confidence. Our purpose is to remove complexity, improve performance, and drive intelligent transformation for organizations around the world.

As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining stakeholder relationships. You're also responsible for complying with and enforcing procedures aligned with our information security policies.

As a values-led organization, we expect all our team members to exemplify our four values: Curious and Clever, Entrepreneurial Energy, Fast with Intent, and Laugh and Learn.

Responsibilities of the Senior Technical Lead will include but are not limited to:

Technical Design & Architecture

·       Design detailed technical solutions for complex features and system components within the broader architectural framework

·       Collaborate with Software Architects to refine high-level designs and ensure consistency with platform architecture

·       Create technical specifications, component designs, and implementation roadmaps for development teams

·       Evaluate and recommend technology choices, third-party integrations, and implementation approaches

·       Participate in architectural reviews and contribute to platform evolution discussions

Development Leadership & Implementation

·       Lead by example through hands-on development of critical components and complex technical challenges

·       Provide technical guidance and mentorship to 2-3 developers, fostering their growth in both coding and design thinking

·       Break down architectural designs into implementable development tasks and user stories

·       Conduct comprehensive code reviews focusing on both quality and architectural alignment

·       Drive technical decision-making at the feature level while ensuring broader system consistency

Platform Expertise & Solution Delivery

·       Develop and maintain deep expertise in the e.things platform architecture, data flows, and integration patterns

·       Guide teams in implementing scalable, maintainable solutions that align with platform principles

·       Identify technical risks, dependencies, and integration challenges early in the development process

·       Ensure robust error handling, monitoring, and performance optimization across delivered solutions

·       Champion best practices in development, testing, and deployment workflows

Stakeholder Collaboration & Technical Communication

·       Work closely with Business Analysts and Product Management to understand requirements and provide technical feasibility assessments

·       Collaborate with Software Architects to validate approaches and seek guidance on complex design decisions

·       Facilitate technical discussions between development teams, architecture, and product stakeholders

·       Participate in customer meetings when required to understand technical requirements and constraints

·       Communicate technical concepts effectively to both technical and non-technical audiences

Experience

·       Proven experience in both software development and technical design roles, preferably 6+ years with demonstrated progression from developer to technical leadership

·       Strong background in designing and implementing solutions within cloud-native architectures, microservices, and distributed systems

·       Hands-on experience with connected vehicle technologies, IoT platforms, automotive telematics, or enterprise SaaS solutions is highly desirable

·       Track record of successfully leading technical initiatives and mentoring development teams

·       Experience working in collaborative environments with architects, product managers, and cross-functional teams

·       Background in both detailed technical implementation and higher-level system design

Technical Skills & Qualifications

·       Bachelor's or master's degree in Computer Science, Software Engineering, Systems Engineering, or comparable experience

·       Strong proficiency in system design principles and architectural patterns

·       Expert-level knowledge of our core technology stack with ability to make informed technology decisions

·       Experience with technical documentation, system diagramming, and design communication tools

·       Solid understanding of performance optimization, scalability patterns, and security best practices

·       Knowledge of DevOps practices, CI/CD pipelines, and production system monitoring

• Curious and Clever – Smart questions spark smart solutions
• Entrepreneurial Energy – Think like an owner. Solve like a founder
• Fast with Intent – We move fast and deliver real results
• Laugh and Learn – We don't take ourselves too seriously, just our results

What Are You Waiting For?

Apply now and help turn data into action with Acquire Intelligence

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