Product Business Manager, ShopeePay
3 days ago
Job Description
- Manages end to end of product features covering conceptualization, design, enhancements, roll-out, post-deployment monitoring, and evaluation against product development process; Subject matter expert internally providing support and training to relevant stakeholders
- Ensures smooth, timely, and impactful executions, continuous improvement in product management ways of working, promoting innovation and growth within the team, and drives continuous process optimizations within the organization
- Work with different Business Units within Shopee Group, Regional Product Managers and Developers to ideate, build, and optimize the customer's use journey
- Collaborates and coordinates across multiple business teams such as Budget & Planning, Bank Partnerships and Wallet Infrastructure, Analytics, Operations, Frauds, etc.
- Perform other related duties as needed
Requirements
- At least 5 years of product management experience in the Philippines banking, financial services companies, or leading tech companies in a related industry
- Hands-on experience with launching and managing new product features and ability to adapt to changing project requirements and thrive in a fast-paced environment
- Strong grasp of numbers, ability to derive insights and sound recommendations from data & metrics to back up assumptions, and ability to tackle complex, unstructured challenges
- Excellent communication and collaboration skills to work effectively with team members and stakeholders
- Has project management skillset, Good attention to detail, highly proactive, critical thinker, has a growth mindset, and a team player
- Displays integrity and ownership over one's work, successes, and mistakes
- Proficient in Microsoft Office, Google Workspace, and similar programs
-
Finance Officer
2 weeks ago
Manila, National Capital Region, Philippines ShopeePay Full timeThe Finance Operations Team Leader oversees the daily reconciliation activities of ShopeePay, ensuring the accuracy and integrity of financial transactions across internal systems, partner banks, payment channels, and regulatory reports. The role is responsible for leading a team of reconciliation analysts, resolving discrepancies, strengthening controls,...
-
Customer Service Agent
1 week ago
Manila, National Capital Region, Philippines Monee Full timeAbout The TeamAs a Customer Service Agent L2 for ShopeePay, you will serve as the first point of contact for users, addressing their inquiries, concerns, and issues related to ShopeePay services. You will play a key role in delivering excellent customer experiences while ensuring compliance with internal policies and regulatory requirements.Job...
-
Senior Graphic Designer
1 week ago
Manila, National Capital Region, Philippines ShopeePay Full time1. Offline Design & ExecutionDesign POS materials, merchant collaterals, promotional banners, event displays, and experiential activations.Work with vendors and production teams to ensure high-quality offline output.Ensure offline assets reflect brand standards and campaign messaging.2. Offsite Digital Marketing SupportCreate visual assets for off-app...
-
Quality Assurance Specialist
2 weeks ago
Manila, National Capital Region, Philippines ShopeePay Full timeWe are seeking a highly skilled and detail-oriented Senior Quality Assurance Analyst to ensure Fraud Prevention and Anti‑Money Laundering (AML) operations are executed efficiently, consistently, and in alignment with internal SOPs and applicable laws/regulations. You will assess, validate, and enhance the performance of Fraud and AML Operations across...
-
Marketing Specialist, ShopeePay
5 days ago
Manila, National Capital Region, Philippines Monee Full timeJob DescriptionManage end-to-end campaigns including, but not limited to, conceptualization, execution, and preparation of post mortemResponsible for monitoring and achieving KPIs as well as preparation of management reportsRecalibrate and/or innovate campaigns based on project performance and dataEnsure smooth, timely and impactful executions and drives...
-
Digital Communications and PR Manager, ShopeePay
2 weeks ago
Manila, National Capital Region, Philippines Monee Full timeJob DescriptionStrategic Leadership & Capability BuildingBuild the digital communications and PR function from scratch, including strategy, processes, governance, and future team structure.Establish best-practice playbooks for digital communication, social media governance, PR protocols, and crisis escalation—aligned with fintech regulatory and...
-
Fraud Project Management Lead
1 week ago
Manila, National Capital Region, Philippines Shopee Full timeJob DescriptionInvestigate fraudulent activity, dig through data to identify behavioral patterns, calculate losses, and propose solutions to mitigate and prevent them.Develop automated monitoring reports, detection and notification tools for suspicious transactions occurring across Shopee's different businesses.Test new fraud tools and technologies and...
-
Anti-Money Laundering Operations
5 days ago
Manila, National Capital Region, Philippines Monee Full timeAbout The TeamThe AML Operations Transaction Monitoring Senior Analyst will play a critical role in identifying and investigating potentially suspicious transactions within ShopeePay. The analyst will monitor real-time and historical transactions, assess risk indicators, and ensure compliance with relevant financial regulations and internal policies. This...
-
Senior Multimedia Designer, ShopeePay
1 week ago
Manila, National Capital Region, Philippines Monee Full timeJob DescriptionOffline Design & ExecutionDesign POS materials, merchant collaterals, promotional banners, event displays, and experiential activations.Work with vendors and production teams to ensure high-quality offline output.Ensure offline assets reflect brand standards and campaign messaging.Offsite Digital Marketing SupportCreate visual assets for...
-
Pay - Operational Risk Officer
3 days ago
Manila, National Capital Region, Philippines Shopee Full timeJob DescriptionLead officer for Operational Risk Management and its related risk areas in accordance with BSP circular 971, 900, and 1112Oversight, implementation and updating of Operational Risk Management related activities, policies and procedures in ShopeePay under Risk Management Office and reporting to the Board of Directors and/or Board-level...