Key Account Specialist

9 hours ago


Sampaloc, Philippines ADDTEL ALLIANCE OPC Full time ₱288,000 - ₱396,000 per year

Join Our Team as a Key Account Specialist

Salary: ₱24,000–₱33,000 per month

Work Setup: On-site / In-person

Are you a relationship builder, problem solver, and strategic thinker all rolled into one? Do you thrive in the fast-paced world of digital payments and fintech? If so, we want you on our team.

As our Key Account Specialist, you won't just manage accounts—you'll champion partnerships, elevate merchant experiences, and help shape how businesses connect to today's most essential electronic services.

What We're Looking For

  • A Bachelor's degree in Business Administration, Marketing, Sales, or a related field
  • 3–5 years of hands-on experience in sales, customer service, or key account management
  • Experience in electronic service providers or fintech platforms
  • Familiarity with digital payment solutions (e-wallets, billers, POS systems)
  • Understanding of fintech workflows and merchant ecosystems
  • Nice to have: Exposure to merchant APIs and POS integration

What You'll Do

  • Cultivate strong, strategic relationships with merchants, billers, and business partners
  • Manage a portfolio of high-value clients—supporting their goals and unlocking new opportunities
  • Deliver tailored solutions by understanding each client's unique needs
  • Resolve issues with professionalism and ensure a seamless client experience
  • Collaborate with Technical Support, Product, and Customer Service teams to keep systems running smoothly
  • Analyze key metrics, identify growth avenues, and drive upselling/cross-selling initiatives
  • Strengthen partnerships with both online and offline merchants
  • Support back-office operations for smooth coordination and efficient service delivery
  • Onboard and assist merchant partners using services such as bill payment, mobile load, ticketing, and e-wallet top-ups

Application Question

  • Do you have experience using third-party electronic service providers such as ECPay or PayPal?

Job Type: Full-time

Pay: Php24, Php33,000.00 per month

Work Location: In person


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