Product Specialist

16 hours ago


Makati City, National Capital Region, Philippines Smart Communications, Inc. Full time $80,000 - $120,000 per year

As a Product Specialist, you will:

  • Conduct market research to understand customer personas, needs, and trends
  • Collaborate with brand teams to define product roadmaps and business cases
  • Design user-centric products, workflows, and interfaces
  • Champion usability and customer experience through iterative prototyping and feedback

About the Role

As a Product Specialist, you will be responsible for conducting market research, collaborating with brand teams, designing user-centric products, and championing usability and customer experience.

Responsibilities

  • Conduct market research to understand customer personas, needs, and trends
  • Collaborate with brand teams to define product roadmaps and business cases
  • Design user-centric products, workflows, and interfaces
  • Champion usability and customer experience through iterative prototyping and feedback

Qualifications

  • Graduate of any four-year course
  • Minimum 2 years of professional experience in executive, managerial, or administrative roles
  • Or 4 years of experience in project management, product design, or business analysis
  • Strategic thinker, innovative, detail-oriented, and techno-savvy
  • Excellent communication and presentation skills

Required Skills

  • Customer Insight
  • Business Analysis
  • Product Management
  • Design Thinking
  • Decision Making
  • Negotiation & Conflict Resolution
  • Strong analytical and persuasive communication skills
  • Understanding of Telco & IT concepts is a plus

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