walk-in application
5 days ago
How to join our team?
Walk-in application | Monday to Saturday 10AM-6PM | Bring 1 valid ID
· Upper G/F, Felris Centrale Quimpo Boulevard, Davao City
· SM Lanang, Fountain Court, J.P. Laurel Ave., Agdao Davao City
Online interview via Zoom | Monday to Friday between 12 PM - 6 PM:
Job Description
- Handle incoming calls from customers proficiently
- Assess customers' needs and provide personalized guidance
- Maintain optimal call durations while ensuring a friendly, informative, and helpful approach
- Uphold productivity and quality benchmarks
- Exhibit a sense of urgency in addressing customer queries
- Escalate customer issues accurately and promptly
- Deliver timely, accurate, and professional customer service
- Maintain a positive and professional attitude, reflecting positively on the company
- Utilize departmental resources, policies, and procedures effectively.
What should you expect from us?
ibex-clusive Benefits:
- Work Onsite Allowance*
- Extensive HMO coverage for you and your dependents
- Non-taxable allowance on top of your basic salary
- Excellent Program Incentives based on performance
- Group Life Insurance
- 30 Service Incentive Leaves (15 days convertible to cash)
What are we looking for?
- K12 graduate or completed at least 2 years in college
- With at least 6 months of sales/insurance/financial experience
- Excellent communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Knowledge in Australian/New Zealand culture is a plus
*Terms and conditions apply
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