
We Are Hiring Telecom Account Representative – Davao Site
10 hours ago
Telecom Account Representative – Davao Site
Are you ready to be the voice of a leading telecom brand? Join our team in Davao del Sur as a Telecom Account Representative and play a key role in delivering exceptional customer service.
In this role, you'll be the first point of contact for customers, handling inquiries via phone, chat, or email. Your responsibilities will include resolving billing issues, assisting with service upgrades, addressing technical concerns, and answering account-related questions — all while maintaining professionalism, empathy, and accuracy.
You'll collaborate with internal teams to ensure a smooth and seamless customer experience. By following standard processes and using the right tools, you'll troubleshoot problems, provide effective solutions, and escalate complex cases when needed. Your work will directly contribute to stronger customer relationships and increased satisfaction.
What We're Looking For:
- Excellent communication and multitasking skills
- A customer-first attitude
- Willingness to work on shifting schedules, holidays, and weekends
- No previous experience required — we provide full training
If you're passionate about customer service and ready to represent a top telecom brand, we'd love to have you on our team. Apply now and start your career with us in Davao
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