Hotel Concierge

6 days ago

Manila, National Capital Region, Philippines Paradigma International Inc. Full time ₱480,000 - ₱960,000 per year

Pay raise and promotion for experienced applicants

Fast track career progression in a fast growing company

Dynamic with a fun and talented team

Hotel Location: Ramada Manila Central - Binondo Manila

Responsibilities

  • Greeting and welcoming guests upon arrival, and ensuring a smooth check-in process
  • Providing recommendations and making arrangements for local attractions, restaurants, transportation, and other guest requests
  • Handling guest inquiries and resolving any issues or concerns in a professional and timely manner
  • Coordinating with other hotel departments to ensure guest requests are fulfilled
  • Maintaining a thorough knowledge of local events, attractions, and services to assist guests
  • Anticipating guest needs and proactively offering solutions to enhance their experience
  • Ensuring the concierge desk is well-organized and presentable at all times
  • Provide Valet Parking services

What we're looking for

  • Minimum 2 years of experience in a hotel concierge or similar customer service role
  • Excellent communication and interpersonal skills, with a friendly and professionaldemeanor
  • Have professional driver license and driving school certificate
  • Strong problem-solving and decision-making abilities to handle a variety of guest requests
  • Thorough knowledge of the local area, including restaurants, attractions, and transportation options
  • Ability to work well under pressure and multitask effectively
  • Proficiency in Microsoft Office Suite and hotel management software
  • Fluency in English and other foreign language(s) is preferred

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Staff meals provided

Application Question(s):

  • Do you have a professional driver's license?
  • What is your current email address?
  • How much is your asking salary?

Education:

  • Bachelor's (Preferred)

Experience:

  • Front Office: 1 year (Preferred)

Work Location: In person

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