Workforce & Reports Analyst

Benefits:15% Night differential20 Paid Time Off (PTO) per yearAnnual AppraisalAnnual IncentiveHybrid Work ArrangementWeekends offHMO with FREE 2 dependentsGroup life insuranceWorking Conditions:Night-shift (9pm-6am)Hybrid Work SetupFixed Weekends OffPosition SummaryWe are seeking a Workforce Operations Data Analyst to join our Workforce Operations team. This...

Company Benefits:Competitive SalaryHMO on day 1 plus 1 dependent; Additional 1 HMO dependents upon regularizationGroup life insurancePTO CreditsAnnual AppraisalAnnual Performance BonusWorking Conditions:Willing to work on a full-remoteWilling to work in a nightshift schedulePosition SummaryWe are seeking a Workforce Operations Data Analyst to join our...

Optimise call centre operations and drive efficiency with Symbos.Symbos is expanding and looking for a Workforce Management Analyst (Dialer) to join our team. If you have a knack for data analysis, system management, and process improvement in a contact centre environment, this is your chance to make a real impact.What will you do?Operate and optimise...

493433Manila, Metro Manila, PhilippinesFull-timeOptimise call centre operations and drive efficiency with Symbos.Symbos is expanding and looking for a Workforce Management Analyst (Dialer) to join our team. If you have a knack for data analysis, system management, and process improvement in a contact centre environment, this is your chance to make a real...

TheReporting Analystis responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc.Recommending establishment of new or modified reporting methods and procedures to improve report content and completeness of informationConferring with persons originating, handling, processing, or...

The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations. S/he will also provide additional scheduling support by creating and generating schedules and optimizing when necessary.This role applies and integrates advanced and predictive analysis, people metrics and reporting to...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

About KeenAt Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that...

Your potential has a place here with TTEC's award-winning employment experience.  As an Associate Reporting Analyst working remotely in Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification...

Were seeking a Workforce Manager to own end-to-end workforce management for our customer-facing operations. You will lead forecasting, capacity planning, scheduling, real-time management, and performance reporting to ensure we meet service levels efficiently while controlling costs. This role partners closely with Operations, Finance, HR, and Technology to...