Security Operations Manager

14 hours ago

Makati City, National Capital Region, Philippines Kroll Global Solutions Inc. Full time ₱80,000 - ₱120,000 per year

Security Operations ManagerThe SOC Manager will lead the Security Operations Center, overseeing day-to-day security monitoring, incident detection, response, and threat intelligence activities. This role requires strong technical expertise in cybersecurity, leadership skills to manage a team of analysts, and the ability to coordinate with cross-functional IT, compliance, and risk teams. The SOC Manager ensures that security operations align with organizational objectives, regulatory requirements, and industry best practices.RESPONSIBILITIES:SOC Leadership & Operations Lead and manage the Security Operations Center (SOC) team including Tier 1, Tier 2, and Incident Response analysts.Establish, refine, and enforce SOC processes, operational playbooks, and escalation procedures.Ensure 24x7x365 monitoring of security events, logs, and alerts across multiple platforms.Threat Monitoring & Incident Management> Oversee detection, triage, investigation, and response for security incidents. Lead root-cause analysis and ensure lessons learned are integrated into incident response capabilities.Work with threat intelligence teams to proactively identify, track, and defend against evolving threats.Technology & Tools> Manage SOC technologies (SIEM, SOAR, EDR, IDS/IPS, log management, threat intel platforms). Lead tuning and optimization of SIEM and automation workflows to reduce false positives and improve detection efficiency.Drive integration of new tools to enhance SOC capabilities.Team Development> Recruit, mentor, and train SOC staff to build a skilled and motivated security operations team. Define career paths for SOC analysts and provide continuous professional growth opportunities.Conduct regular performance reviews for team members.Collaboration & Compliance> Act as primary escalation point for cybersecurity incidents. Liaise with IT, GRC (Governance, Risk, and Compliance), Legal, and Business Continuity teams for coordinated incident containment.Support audit and compliance requirements for standards such as ISO 27001, NIST, etcMetrics & Reporting> Define security KPIs (MTTD, MTTR, incident volumes, false positive rates, coverage gaps). Prepare and present SOC performance and incident reports for senior leadership and stakeholders.Drive continuous improvement projects to mature SOC functions and align with organizational risk appetite.REQUIREMENTS:Bachelor's degree in Computer Science, Information Security, Engineering, or related field.10+ years in cybersecurity with at least 3–5 years managing a SOC or similar cyber defense function.Strong technical understanding of network security, endpoint security, firewalls, SIEM, forensics, and malware analysis.Proven incident response and crisis management experience.Excellent leadership, decision-making, and stakeholder management skills.Strong knowledge of regulatory and compliance frameworks (ISO27001, NIST CSF, GDPR, etc.)PREFERRED QUALIFICATION:Professional certifications such as CISSP, CISM, CISA, CEH, GIAC (GCIA, GCIH, GCFA, GNFA), or CSA STAR.Hands-on experience with next-generation SOC technologies (UEBA, SOAR, AI-driven detection tools).Familiarity with cloud security monitoring (AWS, Azure, GCP).Experience working within Managed Security Service Provider (MSSP) or large-scale enterprise SOC.Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

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