Property Manager

1 week ago

Philippines Agent Full time

Job Title: Property Manager
Type: Full-Time, Remote
Location: Philippines

About the Role

Our client is seeking a highly capable Property Manager who will start as a senior-level property manager and grow into a leadership role overseeing people, systems, and processes.

This role is ideal for someone who takes ownership, solves problems proactively, and thrives in a fast-moving, tech-forward environment. You will handle daily property management operations while helping the department scale from 80 units to 300+ units in the next three years.

Key Responsibilities

Property Management Operations

  • Coordinate all repairs and maintenance, including scheduling contractors and communicating with tenants to ensure timely completion.

  • Manage leases end-to-end: new leases, renewals, terminations, and compliance.

  • Respond to tenant, owner, vendor, and team communications via AppFolio twice daily.

  • Maintain accurate property records, documentation, and CRM updates.

  • Manage maintenance requests, vendor follow-ups, and routine approvals up to $300.

Financial & Administrative Tasks

  • Track and categorize expenses; maintain proper documentation and receipts.

  • Coordinate with the accounting team to support financial reporting.

  • Support project-based tasks such as budgeting, expense tracking, and financial planning.

Process Management & Systems

  • Use AppFolio, Google Calendar, and internal TEAM Tracker to prioritize and manage daily tasks.

  • Identify workflow inefficiencies and propose improvements.

  • Help implement new tools, automation, and AI workflows.

  • Create internal documentation (SOPs, checklists, video walkthroughs, and AI prompts).

Leadership (Within 3–6 Months)

  • Oversee 2–5 team members and lead weekly team meetings.

  • Train new hires, correct errors, and establish clear expectations.

  • Track department KPIs and maintain dashboards for decision-making.

  • Drive accountability and ensure operational excellence across the team.

Ad Hoc & Additional Tasks

  • Support general business tasks as needed.

  • Perform miscellaneous property-related or operational tasks assigned by the Client.

  • Provide colleague training on systems and processes as required.

What Success Looks Like (First 30–60 Days)

  • Master AppFolio processes and internal TEAM Tracker workflows.

  • Handle maintenance coordination with minimal supervision.

  • Maintain consistent communication with tenants, owners, vendors, and internal teams.

  • Organize tasks through structured calendar management and time blocking.

  • Begin identifying operational gaps and recommending process improvements.

Qualifications

  • 3+ years of experience in property management or real estate operations.

  • Strong English communication skills (written and spoken).

  • High attention to detail, accuracy, and follow-through.

  • Strong technology intuition; comfortable with automation and AI tools.

  • Proven ability to prioritize, time-block, and manage multiple moving parts.

  • Calm, solutions-oriented demeanor when dealing with tenants, owners, and teams.

  • Leadership potential — able to guide, train, and support a growing team.

Ideal Candidate

You are someone who:

  • Works independently and takes initiative without waiting for instructions.

  • Owns outcomes and consistently delivers high-quality, on-time work.

  • Thinks ahead, prevents problems, and asks clarifying questions early.

  • Can balance daily operations with process improvement and leadership tasks.

  • Enjoys building systems, organizing processes, and scaling operations.

#LI-NC1

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