Service Officer Reliever

4 days ago


San Fernando, Central Luzon, Philippines BOF, Inc. Full time ₱900,000 - ₱1,200,000 per year

This role oversees Strategic Business Unit (SBU) operations, ensuring compliance with policies and targets met. Responsibilities include supervising personnel, conducting performance evaluations, approving transactions, preparing reports, monitoring budgets, evaluating financial statements, and implementing policies. Administrative duties include managing permits, overseeing inventory, handling account activities, and recommending renovations.

Description:

  1. Reports directly to Branch Manager (BM).

  2. Supervises and monitors SBU personnel to ensure compliance with bank policies and regulatory guidelines.

  3. Ensures smooth SBU operations, motivating and developing staff to maintain high standards in client interactions.

  4. Markets loans and deposits, ensuring targets are met.

  5. Conducts performance appraisals and recommends training or personnel changes as needed.

  6. Reviews and approves transactions and documents after verification.

  7. Approves opening and closing of deposit accounts and withdrawals according to existing policies.

  8. Acts as signatory for various transactions requiring override.

  9. Signs checks for bill payments, expenses, encashments, and withdrawals within authority limits.

  10. Prepares and submits SBU reports accurately and timely.

  11. Monitors budget versus actual targets set by the Bank.

  12. Evaluates financial statements of the SBU.

  13. Conducts spot checks on SBU transactions and verifies daily transactions.

  14. Recommends necessary renovations or repairs within the SBU.

  15. Ensures proper inventory count of Furniture, Fixtures, and Equipment (FFE).

  16. Handles business permit renewals, Real Estate Tax Return (RETR) payments, etc.

  17. Approves Summary of Time Card Analysis (STCA) for SBU staff.

  18. Manages Stop Payment Orders (SPO), check tagging and lifting, and account re-activations.

  19. Implements approved Policies and Guidelines (PGPs) to maintain financial controls, human resource administration, and deposit operations.

  20. May be deployed to different sites.

Qualifications:

  • Experience in the banking industry
  • Knowledge of Micro, Small, and Medium Enterprises (MSMEs)
  • Excellent communication and interpersonal skills
  • Good problem-solving and decision-making skills
  • Attention to detail and strong organizational skills
  • Bachelor's degree in Business, Finance, or a related field
  • Knowledge of banking regulations and compliance
  • Experience in rural banking is a plus

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • Banking: 2 years (Preferred)

Work Location: In person



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