Contact Centre Team Lead
5 days ago
Job Description
Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description - Grade Specific
Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state.
Ref. code
282919-en_US
Posted on
10 Nov 2025
Experience level
Experienced Professionals
Contract type
Permanent
Location
Manila
Business unit
Business Services
Brand
Capgemini
Professional communities
Business Analysis
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