Sales Support Coordinator

2 days ago

Manila, National Capital Region, Philippines Hunt St Full time A$14,400 - A$18,000 per year

​​Looking for Filipino (Philippines-based) candidates

Job Role : Sales Support Coordinator

Work Schedule: Monday - Friday, 8:30AM - 5:00PM AEST

Salary range : $1,200 - $1,500 AUD/month

Setup : Full-time, permanent remote job, Independent Contractor Agreement

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Role Overview: We are looking for a proactive and detail-oriented Sales Support Coordinator with a background in administrative support and customer service within the construction industry. This role will provide essential back-office assistance to Sales Consultants, from managing new customer inquiries to coordinating building quotes, contracts, and drafting plans. You will serve as a key liaison between clients, real estate agents, internal teams, and external partners throughout the sales process.

Key Responsibilities:

  • Provide back-office support to Sales Consultants
  • Call new customer enquiries to gather responses for sales-related questions
  • Assist in preparing building quotations (as needed) for the Sales Consultant
  • Follow up with clients and assist in tracking building quotations on behalf of Sales Consultants and the office
  • Coordinate with the drafting team to finalize floor plans and other drawings
  • Assist in contract preparation and presentation
  • Schedule and oversee color selection appointments
  • Act as a point of contact for clients throughout various stages of the sales process
  • Coordinate communication between departments and correspond with clients as needed
  • Perform general administrative duties including handling phone calls, addressing client queries, providing site updates, and directing inquiries to relevant staff members
  • Support the sales team in identifying suitable land blocks to pair with building packages and assist in distributing those packages to referral channels
  • Liaise with real estate agents and land sales offices to secure appropriate land blocks
  • Collaborate with the drafting team to create house and land packages
  • Work with the marketing team to prepare promotional materials for land packages as required
  • Perform other administrative duties as needed

Required Skills and Qualifications:

  • Minimum 2 years of experience in an administrative or customer service role within the construction industry
  • Experience using sales CRMs and handling inbound/outbound sales calls
  • Familiarity with the construction sales process and its lifecycle
  • Strong customer service and client relationship management skills
  • Proven attention to detail and accuracy
  • Ability to work independently with minimal supervision
  • Highly organized with the ability to manage deadlines effectively
  • Excellent written and verbal communication skills
  • Comfortable building relationships with clients, suppliers, and tradespeople
  • Responsible and capable of completing tasks as directed
  • Team player who thrives in a collaborative, professional environment

Tools to use

  • Sales CRM: HubSpot, Salesforce, or Zoho CRM
  • Document & Spreadsheet Tools: Microsoft Word, Excel, and Adobe Acrobat
  • Project Management Tools: Trello, ClickUp, or Asana

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