Director, Cloud Infrastructure

San Mateo HQ

Business Technology/Full time/Hybrid

Reporting to VP, Infrastructure the Director, Cloud Infrastructure will own and drive the next evolution of core infrastructure services delivering innovative Network, Security and cloud services. You will encourage speed and agility through cloud adoption and automation. You will partner with Real Estate and Workplace Services to commission/refresh sites while delivering an unparalleled employee experience along with partnering with Security to ensure a safe environment for our employees through innovative capabilities that enable them to work from anywhere.

The Director of Cloud and DevSecOps will lead the overall cloud strategy, automation, and continuous delivery pipelines. This senior leader is responsible for building a scalable, secure, and cost-effective cloud platform that not only supports high-velocity software delivery but also specifically enables the organization's Artificial Intelligence and Machine Learning (AI/ML) initiatives.

You are passionate about technology and motivated about nurturing people. You have experience delivering in a rapidly growing organization and drive meaningful outcomes working cross functionally. You champion efficient processes and are data driven through metrics.

You will hire, coach, mentor a strong team of technologists who work across multiple time zones and encourage and enable them to innovate and deliver the best solutions for Guidewire. You are fiscally responsible and manage a large budget that drives critical capabilities for Guidewire, partnering with multiple vendors and partners.

Job Description

Primary responsibilities

Leadership & Management

Lead, mentor, and grow a team of Cloud Engineers, DevOps Engineers, and Site Reliability Engineers (SREs), fostering a culture of ownership, collaboration, and continuous improvement.

Collaborate with engineering, security, and product leadership to align cloud and delivery roadmaps with business priorities.

Manage the budget for all cloud consumption and DevOps tooling, reporting on key metrics (availability, cost) to executive leadership.

Reliability, Security, & Compliance (DevSecOps)

Establish and maintain Site Reliability Engineering (SRE) practices, including Service Level Objectives (SLOs), error budgets, and incident management procedures. This role works closely with our ops director in maintaining 24x7 Operations and uptime of services.

Embed security (DevSecOps) into the CI/CD pipelines by implementing automated security scanning, vulnerability testing, and secrets management.

Ensure all cloud infrastructure and operational practices meet security and regulatory compliance requirements (e.g., NIST Cybersecurity Framework (CSF) 2.0, ISO/IEC 27001, SOC 2, COBIT, and NIST AI Risk Management Framework (AI RMF 1.0)

Oversee monitoring, logging, and observability solutions to provide proactive system health insights and minimize downtime.

MLOps/AI: Experience and understanding managing infrastructure for Data Science teams, including familiarity with MLOps tools (MLflow, Kubeflow, AWS SageMaker, Azure ML, or GCP Vertex AI).

Key Qualifications

Cloud Platforms: Expert knowledge and experience leading enterprise cloud adoption and operations across at least one major provider:

AWS: Solutions Architect - Professional, DevOps Engineer - Professional.

GCP: Professional Cloud Architect, Professional Cloud DevOps Engineer.

Automation (IaC/CI/CD): Deep, practical expertise with:

Infrastructure as Code (IaC): Terraform, CloudFormation, or Ansible.

Containerization & Orchestration: Docker and Kubernetes (EKS, AKS, GKE).

Continuous Delivery: CI/CD pipelines using Jenkins, GitLab CI, or Azure DevOps.

Observability & Security:

Experience implementing centralized monitoring and logging (Prometheus, Grafana, ELK Stack, CloudWatch).

Expertise in DevSecOps practices, including security auditing, vulnerability scanning, and managing cloud IAM roles

Additional Requirements

Familiarity with data centers commissioning and maintenance and related technologies including compute, storage, hypervisors such as VMware

Proven security first and security by design mentality with hands on experience in security practices and frameworks such as NIST, CIS, and certifications such as CISSP and higher or equivalent

Experience managing global teams across multiple time zones

Experience defining policies, process and procedure and revamping them as needs change

Proven ability to think big picture but willing to roll up the sleeves and get things done with speed and agility

Demonstrated ability to inspire and grow others and lead with conviction

Communicate clearly and influence others and manage and maintain strong relationships

Proven budget and fiscal management experience

This will require multiple in office days, there could be some 10%-20% travel as necessary

Deep understanding of project management, agile, budget management, vendor management and business continuity and disaster recovery planning methodologies and implementation

The US base salary range for this full-time position is $202,000 - $304,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire's Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

Interested in this position?

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.