Warehouse General Hand

2 days ago

Manila, National Capital Region, Philippines WHR Global Consulting Full time ₱720,000 - ₱960,000 per year

WHR Global Consulting is hiring a Full time Warehouse General Hand role in Taguig, NCR. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning
  • Tuesday: Morning
  • Wednesday: Morning
  • Thursday: Morning
  • Friday: Morning
  • More than 4 years of relevant work experience required for this role
  • Expected salary: ₱60,000 - ₱80,000 per month

Location: Alabang

Industry: Distributor/Industry solutions provider

QUALIFICATION:


• Must be energetic and innovative.


• Must have experience in customer service management and after sales management.


• Must have experience leading a small team


• Must have experience in business operations management such as HR, Finance & Accounting, Supply Management, People Management, Sales & Marketing, Customer Service, Vendor Management, Government Regulatory Compliance.


• Must have experience working with a multicultural work environment composed of locals and foreign stakeholders.


• Must have good English communication skills


• Must a strong leadership skills.


• Bachelor's degree in business administration or equivalent combination of education with at least 5 years of relevant working experience.


• Strong people management skills with the ability to lead, motivate, and develop teams.


• In-depth knowledge of business processes and organizational functions.


• Excellent communication and decision-making skills with the ability to engage effectively at all levels.


• Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and adept at learning new business systems and software platforms as needed.

The primary focus of this role is to oversee the entire Operations Team, including Customer Service and Warehouse, ensuring that team KPIs are consistently met. The role is responsible for managing day-to-day operations, ensuring that all tasks are completed to the expected level of quality. Additionally, it involves handling escalations from the teams, providing guidance, and resolving issues in a timely and effective manner.

RESPONSIBILITIES


• Ensure adherence to processes, timely completion of tasks, and maintenance of service quality standards.


• Resolve escalations and address special customer requests by implementing effective solutions.


• Initiate and lead projects aimed at enhancing operational efficiency and effectiveness.


• Coach, mentor, and develop associates, empowering them to exceed expectations while creating opportunities for career growth and succession planning.

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