Food and Beverage Manager
1 week ago
Operational Management:
Oversee the daily operations of all food and beverage outlets, including restaurants, bars, and room service, ensuring a smooth, efficient, and high-quality operation.
- Ensure that all F&B services meet the hotel's standards for quality, presentation, and service.
- Monitor and maintain appropriate inventory levels of food, beverages, and other supplies.
- Implement and enforce policies and procedures to ensure safe and efficient operations, including health and safety regulations.
Staff Management and Training:
Hire, train, and manage F&B staff, including chefs, waitstaff, bartenders, and service personnel.
- Develop and conduct training programs to improve service standards and employee skills.
- Motivate and guide the team to achieve high levels of performance, professionalism, and guest satisfaction.
- Create staff schedules and manage labor costs within budgeted parameters.
Guest Experience and Service:
Ensure that all guests receive exceptional and personalized service.
- Handle guest complaints and feedback in a timely and professional manner to ensure guest satisfaction.
- Monitor guest preferences and implement new menu items, promotions, or events to enhance the overall guest dining experience.
Menu Planning and Development:
Work closely with the Executive Chef and other relevant team members to plan, design, and update menus for various dining outlets.
- Stay informed about food trends, seasonality, and guest preferences to recommend menu changes and new offerings.
- Oversee pricing and cost control to maximize profitability while maintaining high-quality offerings.
Budgeting and Cost Control:
Develop and manage the food and beverage budget, ensuring the operation stays within financial targets.
- Monitor and control food and beverage costs, including waste management, portion control, and optimizing stock levels.
- Analyze sales and financial reports to identify trends, challenges, and opportunities for improvement.
Health and Safety Compliance:
Ensure all food and beverage operations comply with local health and safety regulations, including sanitation standards, food storage, and handling.
- Monitor cleanliness and hygiene in all F&B areas, ensuring the safety of guests and staff.
- Regularly inspect food quality and safety protocols and implement corrective actions when necessary.
Marketing and Promotion:
Collaborate with the marketing team to promote food and beverage outlets through social media, special events, and promotions.
- Develop strategies to increase guest satisfaction and drive sales in F&B outlets.
- Plan and coordinate themed events, special dining offers, or seasonal promotions.
Cross-Department Collaboration:
Work closely with other departments, such as housekeeping, front office, and sales, to ensure seamless coordination in guest service.
- Collaborate with the events team to cater to meetings, conferences, and special functions held at the hotel.
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