Loan Administrator

Your expertise makes lending simpler, faster, and smarter.

Your lending knowledge is more than experience-it's the key to global impact. Join a career where every decision opens doors, every skill builds influence, and every step carries you closer to leaving a mark on the mortgage industry that transcends boundaries.

Job Description

As a Loan Administrator, you will support brokers by clarifying policies, implementing product updates, and resolving inquiries. You'll provide SME advice, manage lender communications, and troubleshoot issues to ensure seamless loan processes for the network.

Job Overview

Employment type: Project-based for 3 months (Oct-Dec 2025)

Shift: Day shift, Weekends off

Work setup: Permanent WFH

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Day shift schedule
• Fixed weekends off
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Minimum 2 years of experience in residential lending
• At least 1 year of administrative support experience in the AU mortgage industry, including credit management
• Hands-on experience with loan lodgement processes
• Proficient in ApplyOnline and property valuation tools (CoreLogic)
• Strong understanding of lending terminology, policies, and regulations
• Excellent problem-solving and troubleshooting skills
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Strong task prioritization and ability to manage shifting deadlines
• Self-managed with the ability to handle multiple priorities
• Critical thinker with a proactive approach
• Professional, personable, and relationship-focused
• Team player with a results-driven mindset
• Proficient in Microsoft Excel
• Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent is highly preferred

Your Daily Tasks

• Interpret, clarify, and implement product changes in the product catalogue and lender policy database
• Provide support to the broker network through email, telephone, and the Lending Advice Forum
• Offer SME advice to help brokers understand policies, navigate scenarios, and structure deals
• Troubleshoot product and policy issues as they arise
• Communicate lender updates and changes to the franchise network

About the Client

Trusted Guidance, Tailored Lending

Our client is a leading name in the real estate and mortgage industry in Australia, delivering expert financial services designed to empower individuals and businesses. Known for their integrity, professionalism, and client-first approach, they provide trusted advice and innovative lending solutions that make property ownership more accessible and seamless.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra