Store Supervisor
4 days ago
POSITION: STORE SUPERVISOR
Reports to: Area Manager / Operations Manager
JOB OBJECTIVE:
- Responsible for achieving Sales and Profitability Target of Assigned Store
- Responsible for the general oversight and administration of Store Operations
- Assist the Area Manager in the conceptualization and formulation of Store Operations procedures and policies improvement to propel Retail Operations to achieve its objectives, guided by the Company's Vision, Mission and Values
MAJOR RESPONSIBILITIES:
A. Achieves sales and profitability target of the Operations Group
Develop Store Operational Plans and Programs to achieve targeted annual sales growth
Assist the Area Manager in the preparation of plans and programs for the Area Group
Implement Cost Control strategies at the store level
Ensure adequate supply, distribution, and promotion of Merchandise to optimize sale
Ensure adequate manning at the store to optimize sales
Conduct competitive check and provide recommendation on Market and Customer trends within the trading area, and other reports as required by Management
Maintain Overall Brand Image at the store level
B. Exceed Customer Expectation
- Implement Operational, Customer, and Sales Excellence Programs:
a) Adherence to Standard Operating Procedures
b) Adherence to Customer Service Programs
c) Adherence to Personnel Image Standards
- Achieves zero customer complaint at store level and ensure that all customer concerns are handled properly and promptly
C. Manpower Development
Conduct regular staff meeting to orient staff on new policies, changes in work system and to address people and work concerns
Identifies Training needs of Store Personnel and recommend to Area Manager Performance Improvement Programs
Control employee's behavior by following the company's Employee Discipline Procedures and Code of Conduct
Recognize employee's effort through Performance Reviews and Appraisal, and provides justified recommendation on Career and Personality growth
Ensure proper maintenance of personnel files in the store
D. Maintain Store Image
E. Implement and evaluate Inventory Management Standards / Systems to achieve target Inventory Cost for the store
F. Asset Management
- Ensure that Company assets and properties are well secured and safe at all times
G. Cash Management
Ensure proper safekeeping of cash sales before deposit, and that no variances are audited
Ensure the safekeep and proper use of store's petty cash fund and other funds
Ensure proper turn-over of cash sales and official documents/records
**Will be assigned in Aeropostale SM Bacolod
**Preferably background in retail is an advantage
Job Type: Full-time
Pay: Php18, Php20,000.00 per month
Benefits:
- Company Christmas gift
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
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